Stonly Reviews in September 2026: User Ratings, Pros & Cons
Streamline customer success with interactive guided support.
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Starts from $29 / Month when Billed Yearly, also offers free forever plan
Stonly Reviews & Ratings
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Stonly pros and cons
Reviewers consistently praise how easy Stonly is to use, learn, and implement, often without formal training.
The platform lets non-coders build interactive, step-by-step guides using an intuitive editor and CSS selector tool.
Customer support and CSMs are repeatedly highlighted as responsive and genuinely helpful.
It is flexible and versatile, applicable to knowledge bases, onboarding, guided tours, and in-app walkthroughs.
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Showing 41-50 out of 118
HF
Harry F
05/29/23
"Easy, light-weight but powerful, and cheap"
What do you like best about Stonly? I looked at other options and they were outrageously expensive in comparison to Stonly. Stonly does what I need it to, gives me lots of functionality (like targeting and customisation).
TD
Tyler D
05/29/23
"Fantastic Software for implementing comprehensive, powerful and user friendly help center solutions!"
What do you like best about Stonly? The approach to guides is very intuitive and user-friendly breaking things down into multiple easy-to-follow steps! The backend interface is very easy to use but powerful at the same time. The need to refocus how you approach guides using Stonly really helps to simplify the content for end users!
HF
Harry F
05/29/23
"Easy, light-weight but powerful, and cheap"
What do you like best about Stonly? I looked at other options and they were outrageously expensive in comparison to Stonly. Stonly does what I need it to, gives me lots of functionality (like targeting and customisation).
NW
Nadav W
05/29/23
"Great app with limited design and flow options"
What do you like best about Stonly? The ease of creating and embedding a guide in my website. It's super easy to move from written doc to live guide that is also accessible from my website, which is a live saver.
MA
Mario A
05/28/23
"The coolest software, ever."
What do you like best about Stonly? Stonly allows me to download my brain into guides. It is probably one of the coolest platforms I have used. I'm genuinely impressed with the thought they put into the platform and how user-friendly it is.
AU
Anonymous User
05/28/23
"Great and easy product for product onboarding"
What do you like best about Stonly? Easy integration between stonly and our app What do you dislike about Stonly?
MA
Mario A
05/28/23
"The coolest software, ever."
What do you like best about Stonly? Stonly allows me to download my brain into guides. It is probably one of the coolest platforms I have used. I'm genuinely impressed with the thought they put into the platform and how user-friendly it is.
AU
Anonymous User
05/28/23
"Great and easy product for product onboarding"
What do you like best about Stonly? Easy integration between stonly and our app What do you dislike about Stonly?
PM
Pablo M
05/25/23
"Easy and powerful"
What do you like best about Stonly? Easy to implement and very good customizations options. Realy good price. What do you dislike about Stonly?
AU
Anonymous User
05/25/23
"A user-friendly tool for training"
What do you like best about Stonly? The standard guide format with images partnering with small amounts of text is a friendly and appealing way to serve up instructions. Guides are relatively easy to assemble. The ability to make multiple pathways for information flow depending on user interest and need is helpful. Overall a very good tool.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].