Stonly Reviews in May 2025: User Ratings, Pros & Cons

"So easy to create and update!"

What do you like best about Stonly? I like that our CS team can make edits to the Help Center without any Eng input. I also love how easy it is to use. What do you dislike about Stonly?

"So easy to create and update!"

What do you like best about Stonly? I like that our CS team can make edits to the Help Center without any Eng input. I also love how easy it is to use. What do you dislike about Stonly?

"Easy and powerful"

What do you like best about Stonly? Easy to implement and very good customizations options. Realy good price. What do you dislike about Stonly?

"Easy, Feature Packed and Amazing"

What do you like best about Stonly? It has a very easy-to-use interface. I was able to understand how to use it in No time What do you dislike about Stonly?

"Eliminate Repetitive Helpdesk Requests"

What do you like best about Stonly? I was able eliminate pain points for customers using our website by using stonly to create specific training areas and walk through steps that were easy to follow and update when needed.

"A user-friendly tool for training"

What do you like best about Stonly? The standard guide format with images partnering with small amounts of text is a friendly and appealing way to serve up instructions. Guides are relatively easy to assemble. The ability to make multiple pathways for information flow depending on user interest and need is helpful. Overall a very good tool.

"Stonly is great!"

What do you like best about Stonly? Stonly is now our knowledge base for internal and external stakeholders. It's a tool that we use for onboardings, trainings, updates communications... It's very useful! We are improving our partners engagements with it.

"User friendly"

What do you like best about Stonly? Stonly has taken internal and external-facing troubleshooting flows and allowed us to format them in a user-friendly interface. Our handling time is steadily decreasing and our customer experiences are much more consistent.

"Best Runbook Software on the Market"

What do you like best about Stonly? It is very intuitive to use and to set up! I love that you can edit screenshots from within the app, as well. What do you dislike about Stonly?

"Life changing!"

What do you like best about Stonly? The software is not only robust but also highly user-friendly. The ability to map out troubleshooting flows and make articles easier to read has made life on our support team so much smoother!