Sprout Social Reviews in September 2026: User Ratings, Pros & Cons

"Sprout Social is My First & Go-To Social Media Management Tool"

What do you like best about Sprout Social? Sprout Social has a user-friendly interface, smart scheduling tools, comprehensive and customizable analytics tools, and helps me to keep my finger on the pulse of what our competitors are doing in the social space.

"Easy to use, intuitive"

What do you like best about Sprout Social? Their customer service team is spot on, very quick to respond and organize trainings What do you dislike about Sprout Social?

"User friendly and efficient"

What do you like best about Sprout Social? I like the smart inbox the best, this help cut time doing community engagement versus doing it on each native app. What do you dislike about Sprout Social?

"Great product for managing social content"

What do you like best about Sprout Social? Sprout social is the best tool we've found to manage organic content for our clients. It helps us stay organized with deploying content schedules and does this in a simple easy to understand way.

"Great First Impression"

What do you like best about Sprout Social? The customer service and usability of the app. Anytime we have a question, the Sprout team is always quick to provide a response or help. They also did a great job explaining how to use the program.

"Customer Experience"

What do you like best about Sprout Social? Very easy to use and communicate with other colleagues through the app. The use of selecting multiple to delete at once is extremely helpful. Organized setup that is easy to maneuver.

"We transitioned from Hootsuite to Sprout and have been more than pleased with my experience"

What do you like best about Sprout Social? the UX is very nice, all settings are easy to find and makes posting on socials much more easier. My company used to use Hootsuite and when we announce the transition to Sprout I was worried about transition but it was a smooth transition and an even smoother user interface

"Mid-size multifamily company"

What do you like best about Sprout Social? The cost structure. They charge per profile, not per user. It makes it a bit more scaleable. What do you dislike about Sprout Social?

"A good solution for mid-sized companies"

What do you like best about Sprout Social? I love that Sprout Social is integrated with so many platforms, and can auto-publish to everything except stories. It also has great workflow capabilities for teams and I cannot emphasize enough how many times the "pause posting" button has been helpful.

"Mid-size multifamily company"

What do you like best about Sprout Social? The cost structure. They charge per profile, not per user. It makes it a bit more scaleable. What do you dislike about Sprout Social?