Sprout Social Reviews in May 2025: User Ratings, Pros & Cons

"Simple easy informative"

What do you like best about Sprout Social? How easy and intuitive it is to navigate. I like how all avenues are connected and easily are readable What do you dislike about Sprout Social?

"Advertising optimization that is both solid and remarkable"

What do you like best about Sprout Social? My skills as a marketer have greatly improved as a result. The importance and novelty of Sprout Social's impact on evolving marketing goals cannot be overstated. It includes everything I need to streamline my social media management in one convenient location. It has a steep learning curve, but I was able to master its features quickly.

"Very intuitive and easy to use!"

What do you like best about Sprout Social? I love how organized and intuitive Sprout is. It allows me to have all of my social channels in one place where I can easy map out and manage content and see exactly what needs to be done.

This product was once amazing

This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

This product was once amazing

This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

"Sprout Social is great for getting the basics scheduled and getting started."

What do you like best about Sprout Social? I liked the Sprout feature of suggested times to post the most. It helps track our audience and see how their habits change throughout the time of year and days of the week.

"Used to love it, now I'm feeling otherwise"

What do you like best about Sprout Social? Sprout Social made it simple to pull reports, gather data, and create digestible action plans in order to amplify our social media efforts across a very small team.

"Great customer care tool"

What do you like best about Sprout Social? This tool is very wasy to navigate.It is also a great tool since it gives statistics data. Support friendly and can also be easily accesible.

"single panel of glass social media management"

What do you like best about Sprout Social? easily management platform for Facebook, LinkedIn, Twitter, email with just one click What do you dislike about Sprout Social?

Great tool for socials

I find it strange there is all these bad reviews- Our team loves sprout! Very easy to navigate with fantastic tools.