Sprout Social Reviews in September 2026: User Ratings, Pros & Cons

"A good solution for mid-sized companies"

What do you like best about Sprout Social? I love that Sprout Social is integrated with so many platforms, and can auto-publish to everything except stories. It also has great workflow capabilities for teams and I cannot emphasize enough how many times the "pause posting" button has been helpful.

"We Looked at a lot of Social Media Software and Like it the Best"

What do you like best about Sprout Social? We have the ability to use multiple clients on the platform. It is easy to use and we are able to post well in advance, but also post emergency items quickly on the platform as well.

"Very Easy to Understand"

What do you like best about Sprout Social? I like the team conversations. It is very helpful because some of our team is remote and it is an easy tool to use for communication.

"Solid platform with great new features"

What do you like best about Sprout Social? Scheduling, sprout link, and data are my favorite parts of Sprout Social. I particularally like the visualization of the social data including the ability to download PDFs - easier/faster viz than the platforms themselves.

"Simple easy informative"

What do you like best about Sprout Social? How easy and intuitive it is to navigate. I like how all avenues are connected and easily are readable What do you dislike about Sprout Social?

"Advertising optimization that is both solid and remarkable"

What do you like best about Sprout Social? My skills as a marketer have greatly improved as a result. The importance and novelty of Sprout Social's impact on evolving marketing goals cannot be overstated. It includes everything I need to streamline my social media management in one convenient location. It has a steep learning curve, but I was able to master its features quickly.

"Very intuitive and easy to use!"

What do you like best about Sprout Social? I love how organized and intuitive Sprout is. It allows me to have all of my social channels in one place where I can easy map out and manage content and see exactly what needs to be done.

This product was once amazing

This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

This product was once amazing

This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

"Sprout Social is great for getting the basics scheduled and getting started."

What do you like best about Sprout Social? I liked the Sprout feature of suggested times to post the most. It helps track our audience and see how their habits change throughout the time of year and days of the week.