Sprout Social Reviews in May 2025: User Ratings, Pros & Cons

"Excellent onboarding experience and helpful assistance when needed."

What do you like best about Sprout Social? The customizability of reports is extremely helpful along with the avaialble integrations. What do you dislike about Sprout Social?

"Streamlined"

What do you like best about Sprout Social? Tracking of analytics is the most helpful, before Sprout Social it was harder to keep track of each platform separately. What do you dislike about Sprout Social?

"I love using Sprout Social to schedule posts and pull reports for my efforts."

What do you like best about Sprout Social? When publishing, I love that it is unique to each platform I am posting to, so I know if an image is a wrong size or if I am posting at the ideal time of day. I also love how clear the reports are when I pull them and how they are ready for me to send to team members without having to reformat anything. The Smart Inbox is excellent because I don't have to log into each platform individually to answer comments and messages.

"Great but not perfect"

What do you like best about Sprout Social? Easily posting, inbox organization, and reporting are awesome. I manage 21 profiles for one company, and Sprout makes this process probably 20x faster.

"An absolute must for my small team"

What do you like best about Sprout Social? I love that my small team can manage our 6 brands and all their social accounts through one platform. The community engagement is made so easy with the Smart Inbox. And as the director of the team, the reporting is essential and really helps me get a sense of everything at a glance.

"Most comprehensive, usable tool"

What do you like best about Sprout Social? It's very clear and easy to use. They frequently add new features. The tagging system is robust and reporting is simple.

"Sprout Social has improved our social strategy"

What do you like best about Sprout Social? Sprout's interface is very intuitive. It's easy to navigate and learn. It took us very little time to get the hang of the product and use it to deliver content on our channels. We trialed it side by side with Hootsuite, and Sprout came out on top.

"Great Service, A Few Hiccups Though"

What do you like best about Sprout Social? Sprout Social is an easy tool to use! The On-Boarding customer service representatives make it easy to adjust to all of the functions and purposes of Sprout. I mainly use the Publishing, Smart Inbox and Reports tabs and they are also all very easy to navigate and understand.

"Overall highly functional, but with a few hiccups"

What do you like best about Sprout Social? For the most part, it does what it needs to do, and that's really all I'm looking for. It allows me to schedule and post easily across platforms. I appreciate the details included, like letting me select a thumbnail for a reel and whatnot. It's efficient and relatively reliable.

"Easy to use"

What do you like best about Sprout Social? The interface is easy to use and user friendly. What do you dislike about Sprout Social?