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9.3

Spot Score

Sprinklr - Social Media Management Software

Sprinklr Reviews in May 2025: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terible

(4)

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Showing 81-90 out of 246

PL

Phoebe L

11/17/20

4.5 out of 5

"Love the experience. Would love for it to expand into IGTV scheduling and IG Reels as well."

What do you like best? The scheduling and analytics available. I love how it provides everything in one place.

AR

Aly R

11/17/20

4.5 out of 5

"Sprinklr modern engagement has taken our social listening efforts to the next level"

What do you like best? I love the dashboards, tops themes of discussion, and insights that are available. This has helped us as a team see where we are. The reporting is also very helpful for us to see what channels are trending and the volume distribution breakdown.

CW

Corey W

11/17/20

4.5 out of 5

"Review of Sprinklr"

What do you like best? I like that I can post to multiple accounts at once and the clone feature is a huge timesaver.

RD

Reagan D

11/17/20

4.5 out of 5

"Great resources and tools!"

What do you like best? The quick actions, allowing this to be more timely.. I think that our agency has also been super helpful in informing us on how to use the system and how we can best find what we need. I would love to have more support in that way to almost have a representative we can chat with to answer any questions we might have

SI

Sana I

11/17/20

4.5 out of 5

"Perfect Tool to Measure Engagement"

What do you like best? The pre-made widgets are comprehensive and save time when creating a new dashboard.

EP

Elizabeth P

11/17/20

4.5 out of 5

"The Social Media Marketers Dream Platform"

What do you like best? Something I have found particularly useful about Sprinklr Engagement is the ability to customize dashboards, sort messages in any way necessary, and integrate tagging into messages.

CS

Catalina S

11/17/20

4.5 out of 5

"Very efficient. The fact that you can check the sentiment is really valuable"

What do you like best? In my case, the fact that you can see sentiment- it is really helpfull in my case since I dont speak all the languages costumers do- Therefore, having a general idea is super interesting and very helpfull.

AB

Andrew B

11/17/20

4 out of 5

"Sprinklr Review"

What do you like best? Sprinklr provides up to date data on our social posts. The API is simple to use, making automated importing of data much easier than some other data sources.

JN

Jason N

11/17/20

4 out of 5

"A great all-in-one tool that's simple to use"

What do you like best? The platform is very user friendly and intuitive to use. I've been very satisfied with the full suite of features and functionality and the responsiveness of this web based tool.

AS

Amber S

11/17/20

4 out of 5

"Sprinkler rocks"

What do you like best? The suggestions, ability to schedule future posts What do you dislike?