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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 61-70 out of 246

PL

Phoebe L

11/17/20

4.5 out of 5

"Love the experience. Would love for it to expand into IGTV scheduling and IG Reels as well."

What do you like best? The scheduling and analytics available. I love how it provides everything in one place.

LG

Luis Gustavo O

11/17/20

3 out of 5

"Lots of data, but questionable UX and functionalities"

What do you like best? Lots of filters to zoom in and out of your search and analysis. Customizable dashboards are a great way to keep up with lots of searchs at once and in diferent parts of the web or you own pages.

DW

Declan W

11/17/20

4.5 out of 5

"Easy to use system, lots of reporting capabilities that help share the good work we do."

What do you like best? Our Sprinklr Reps are the best and easy to reach out to and provide us with actionable reccomendations and ideas to improve our social standing

RD

Reagan D

11/17/20

4.5 out of 5

"Great resources and tools!"

What do you like best? The quick actions, allowing this to be more timely.. I think that our agency has also been super helpful in informing us on how to use the system and how we can best find what we need. I would love to have more support in that way to almost have a representative we can chat with to answer any questions we might have

CS

Catalina S

11/17/20

4.5 out of 5

"Very efficient. The fact that you can check the sentiment is really valuable"

What do you like best? In my case, the fact that you can see sentiment- it is really helpfull in my case since I dont speak all the languages costumers do- Therefore, having a general idea is super interesting and very helpfull.

AS

Amber S

11/17/20

4 out of 5

"Sprinkler rocks"

What do you like best? The suggestions, ability to schedule future posts What do you dislike?

LD

Logan D

11/17/20

4 out of 5

"Super easy to use!"

What do you like best? Great way to review all social platforms and respond quickly and efficiently. Very user friendly.

JN

Jason N

11/17/20

4 out of 5

"A great all-in-one tool that's simple to use"

What do you like best? The platform is very user friendly and intuitive to use. I've been very satisfied with the full suite of features and functionality and the responsiveness of this web based tool.

MJ

Megan J

11/17/20

4 out of 5

"Sprinklr in the Insurance World"

What do you like best? I love how we can categorize columns, data, and tagging to our liking. I'm an organized person, so I enjoy being to view everything through this layout.

AB

Andrew B

11/17/20

4 out of 5

"Sprinklr Review"

What do you like best? Sprinklr provides up to date data on our social posts. The API is simple to use, making automated importing of data much easier than some other data sources.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].