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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 231-240 out of 246

UI

User in Information Technology and Services

10/23/18

4 out of 5

"Fully featured, but not very friendly"

What do you like best? Sprinklr lets you customize dashboards and metrics for every need, be it by metric, social network, or content

AI

Agency in Computer Software

10/23/18

4 out of 5

"good through, but still have a little problemto fix"

What do you like best? I love the new UI and we can grab customers easier. What do you dislike?

UI

User in Consumer Goods

10/23/18

4 out of 5

"Great social media analytics tool for top line analysis"

What do you like best? I like the user interface which allows me to drill down several layers.

UI

User in Consumer Services

10/23/18

4 out of 5

"Sprinklr review"

What do you like best? We could better manage social media, engaging, monitoring and many things.

UI

User in Food & Beverages

10/23/18

4.5 out of 5

"Overall very great and user friendly"

What do you like best? I like how the interface is seamless and easy to pick up and use!

UI

User in Non-Profit Organization Management

10/23/18

4.5 out of 5

"useful platform to manage social media channels "

What do you like best? I can schedule messages for different social media channels within one app

AI

Administrator in Information Technology and Services

10/23/18

4.5 out of 5

"Great tool - but takes a digital expert to reach its full potential "

What do you like best? I love the ability to post with our required properties on a desktop and mobile device.

AI

Administrator in Marketing and Advertising

10/23/18

4.5 out of 5

"Not perfect but pretty close"

What do you like best? I like the very simple interface, it may not look as "pretty" as other tools but it does its job well.

BK

Brinda K

10/23/18

3.5 out of 5

"User friendly"

What do you like best? I like the ease Sprinklr provides to scheduling content and metrics/analytics it provides. The filters are great and the dashboard is easy to understand and customize.

UI

User in Food & Beverages

10/23/18

4.5 out of 5

"Overall very great and user friendly"

What do you like best? I like how the interface is seamless and easy to pick up and use!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].