Sprinklr Reviews in May 2025: User Ratings, Pros & Cons

"Not perfect but pretty close"

What do you like best? I like the very simple interface, it may not look as "pretty" as other tools but it does its job well.

"Great tool - but takes a digital expert to reach its full potential "

What do you like best? I love the ability to post with our required properties on a desktop and mobile device.

"Overall very great and user friendly"

What do you like best? I like how the interface is seamless and easy to pick up and use!

"Great social media analytics tool for top line analysis"

What do you like best? I like the user interface which allows me to drill down several layers.

"Sprinklr review"

What do you like best? We could better manage social media, engaging, monitoring and many things.

"good through, but still have a little problemto fix"

What do you like best? I love the new UI and we can grab customers easier. What do you dislike?

"Fully featured, but not very friendly"

What do you like best? Sprinklr lets you customize dashboards and metrics for every need, be it by metric, social network, or content

"Great tool for monitoring social media analytics"

What do you like best? The reporting - how you can export what you need, and narrow by or compare across platform/accounts.

"It's a good customer support tool."

What do you like best? I think it is a well-organized tool. It is very suitable for customer support.

"User friendly"

What do you like best? I like the ease Sprinklr provides to scheduling content and metrics/analytics it provides. The filters are great and the dashboard is easy to understand and customize.