NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

Add to compare

Sprinklr offers custom pricing plan

Start Free Trial

Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

Are you using Sprinklr?

Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 221-230 out of 246

AN

Audrey N

10/24/18

4 out of 5

"Sprinklr review"

What do you like best? Sprinklr is a great tool to manage our social media community. It allows us to set many filters in order to spot different cases.

KO

Kelsey O

10/24/18

5 out of 5

"The best social media tool "

What do you like best? The reporting capability, the ability to see real-time metrics, the ability to visually see scheduled posts, the ability to add macros for quick and easy tagging

DH

danny h

10/23/18

2 out of 5

"All in one social management "

What do you like best? I like how any comments, private messages ect are all compiled to one basic column. This helps keeping up with new messages a breeze

AI

Administrator in Consumer Electronics

10/23/18

1.5 out of 5

"not user friendly"

What do you like best? the best thing is getting a facelift from a previous version. What do you dislike?

XW

xi w

10/23/18

1.5 out of 5

"The spinklr send message slowly in china."

What do you like best? The sprinkle is good for social media case handing What do you dislike?

AI

Administrator in Consumer Electronics

10/23/18

2.5 out of 5

"Sprinklr user"

What do you like best? The ability to support cross functions of social media What do you dislike?

SN

SANGDONG N

10/23/18

4 out of 5

"It's a good customer support tool."

What do you like best? I think it is a well-organized tool. It is very suitable for customer support.

AJ

Agustin J

10/23/18

3 out of 5

"Sprinklr is okay"

What do you like best? It has quite a number of features and integration to most social media platforms. You can do quite a lot and share work with a team and also use the ticketing system to take care of complaints and inquiries on the page.

AZ

Archie z

10/23/18

5 out of 5

"Great tool ever for Social Media!"

What do you like best? everything in one place! and powerful listening capacity. What do you dislike?

IC

Internal Consultant in Hospitality

10/23/18

4 out of 5

"Great tool for monitoring social media analytics"

What do you like best? The reporting - how you can export what you need, and narrow by or compare across platform/accounts.

Free vendor scorecard

Evaluate Sprinklr objectively with the social media management software scorecard

A weighted social media management software vendor scorecard to score Sprinklr against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].