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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 241-246 out of 246

UI

User in Non-Profit Organization Management

10/23/18

4.5 out of 5

"useful platform to manage social media channels "

What do you like best? I can schedule messages for different social media channels within one app

AI

Administrator in Information Technology and Services

10/23/18

4.5 out of 5

"Great tool - but takes a digital expert to reach its full potential "

What do you like best? I love the ability to post with our required properties on a desktop and mobile device.

AI

Administrator in Marketing and Advertising

10/23/18

4.5 out of 5

"Not perfect but pretty close"

What do you like best? I like the very simple interface, it may not look as "pretty" as other tools but it does its job well.

UI

User in Electrical/Electronic Manufacturing

10/23/18

5 out of 5

"Effective CRM for Social Media"

What do you like best? I like that it effectively acts as a "layer" on top of the native social media sites, providing additional insights and assistance.

UI

User in Consumer Electronics

10/23/18

5 out of 5

"Community moderating platform with a convenient overview dashboard"

What do you like best? One glance moderating platform that shows how each customer query is being handled from one dept to another (within organization)

RR

Rehana Roshan

05/14/15

1 out of 5

Bad experiences

They are hopeless with there services, they product is no good. very disappointed :(

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].