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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 201-210 out of 246

UI

User in Consumer Goods

10/24/18

4.5 out of 5

"Great for large organizations!"

What do you like best? Sprinklr is great to use for social planning at my organization. We have many different business units and it's easy for us to centralize and plan all in one place. We have custom tags to organize content effectively.

IC

Internal Consultant in Consumer Goods

10/24/18

4.5 out of 5

"Sprinklr Social Media tool "

What do you like best? Overview and action several SoMe platforms What do you dislike?

SZ

Sharon Z

10/24/18

4.5 out of 5

"There is still room for improvement"

What do you like best? I very much hope that the new version of UI is intuitive, simple, convenient and fast.I can see more directly the information sent by users, and communicate with users more efficiently.I can also see whether there are messages during the non working hours, so that I can follow up the users' questions.Search cases have also become more convenient,make our work more efficient.

CI

Consultant in Food & Beverages

10/24/18

4.5 out of 5

"Industry leading product"

What do you like best? Sprinklr is industry leading. They have the best features and are always making releases. We have worked with them for 2 years now and are very happy with the product and the service we get.

UI

User in Chemicals

10/24/18

4.5 out of 5

"An easy tool for day-to-day activities"

What do you like best? Sprinklr is quite easy to use, quick, and it is also easy to find content with tags/keywords.

FL

Frank L

10/24/18

5 out of 5

"Sprinklr from a bug company perspective"

What do you like best? The process is easy to get used to and the analitics provided really help.

UI

User in Information Technology and Services

10/24/18

5 out of 5

"Easy publishing and scheduling"

What do you like best? The reporting functionality lets me see holistic results about our social campaigns.

UI

User in Wholesale

10/24/18

5 out of 5

"Excellence with brains"

What do you like best? In this modern era when everything is going digital and available on virtual reality. Sprinklr has enabled the fortune 500 to show their potential to more than 500 million users through out the globe. I am ownered to use this platform to encourage something which is for the greater good.

AI

Administrator in Business Supplies and Equipment

10/24/18

5 out of 5

"activity coordinator"

What do you like best? simple and easy to use and it helps the company with great ideals

UI

User in Automotive

10/24/18

4 out of 5

"Good for general management of Social Media"

What do you like best? Everything in one tool: outbound and inbound messages, stats, assets, etc.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].