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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 191-200 out of 246

RM

Reem M

10/24/18

5 out of 5

"Community support represnetative"

What do you like best? Interface of sprinkler, user-friendly app. What do you dislike?

KK

Katherine K

10/24/18

5 out of 5

"Great enterprise solution for all our social needs"

What do you like best? Sprinklr allows us to manage our social media needs in one system, without having to log in to added on products like some other tools require. Our drafting, scheduling, publishing, monitoring, assets, and analytics are all available in one account.

AK

Adarsh K

10/24/18

5 out of 5

"Excellence with brains"

What do you like best? Wonderful platform to showcase your company image over social media

AJ

Ashley J

10/24/18

5 out of 5

"amazing"

What do you like best? I like how you get the exact view of your customers insights and improvements that could be needed eventually. it's the best system ever!

GA

Gerardo Antonio D

10/24/18

5 out of 5

"Social Media Magic"

What do you like best? Extremely simple to setup. Many customization options in the analytics section.

UI

User in Information Technology and Services

10/24/18

5 out of 5

"Very user friendly and accessible "

What do you like best? The way the information is structured, the easiness of reading through posts.

UI

User in Consumer Services

10/24/18

4.5 out of 5

"Well Done"

What do you like best? The ease of use and the flawless design make my job easier What do you dislike?

MR

Marcelo R

10/24/18

4.5 out of 5

"Awesome Support"

What do you like best? I really appreciate the Support Team. Should you have a problem, you have an really nice support team that understands you and is willing handle your problem asap.

EL

Eduardo L

10/24/18

4.5 out of 5

"Incredible for responding"

What do you like best? The responding of interactions in the channel of my clients. its very easy to interact and reply the comments we received in the channels.

AI

Agency in Consumer Goods

10/24/18

4.5 out of 5

"Great for understanding organic media"

What do you like best? I like that one can create dashboards based on my business' needs in order to pull the relevant data only.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].