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9.3

Spot Score

Sprinklr - Social Media Management Software

Sprinklr Reviews in May 2025: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terible

(4)

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Showing 181-190 out of 246

AK

Adarsh K

10/24/18

5 out of 5

"Excellence with brains"

What do you like best? Wonderful platform to showcase your company image over social media

KK

Katherine K

10/24/18

5 out of 5

"Great enterprise solution for all our social needs"

What do you like best? Sprinklr allows us to manage our social media needs in one system, without having to log in to added on products like some other tools require. Our drafting, scheduling, publishing, monitoring, assets, and analytics are all available in one account.

AJ

Ashley J

10/24/18

5 out of 5

"amazing"

What do you like best? I like how you get the exact view of your customers insights and improvements that could be needed eventually. it's the best system ever!

SZ

Sharon Z

10/24/18

4.5 out of 5

"There is still room for improvement"

What do you like best? I very much hope that the new version of UI is intuitive, simple, convenient and fast.I can see more directly the information sent by users, and communicate with users more efficiently.I can also see whether there are messages during the non working hours, so that I can follow up the users' questions.Search cases have also become more convenient,make our work more efficient.

IC

Internal Consultant in Consumer Goods

10/24/18

4.5 out of 5

"Sprinklr Social Media tool "

What do you like best? Overview and action several SoMe platforms What do you dislike?

CI

Consultant in Food & Beverages

10/24/18

4.5 out of 5

"Industry leading product"

What do you like best? Sprinklr is industry leading. They have the best features and are always making releases. We have worked with them for 2 years now and are very happy with the product and the service we get.

UI

User in Chemicals

10/24/18

4.5 out of 5

"An easy tool for day-to-day activities"

What do you like best? Sprinklr is quite easy to use, quick, and it is also easy to find content with tags/keywords.

MR

Marcelo R

10/24/18

4.5 out of 5

"Awesome Support"

What do you like best? I really appreciate the Support Team. Should you have a problem, you have an really nice support team that understands you and is willing handle your problem asap.

UI

User in Consumer Goods

10/24/18

4.5 out of 5

"Great for large organizations!"

What do you like best? Sprinklr is great to use for social planning at my organization. We have many different business units and it's easy for us to centralize and plan all in one place. We have custom tags to organize content effectively.

UI

User in Consumer Services

10/24/18

4.5 out of 5

"Well Done"

What do you like best? The ease of use and the flawless design make my job easier What do you dislike?