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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 181-190 out of 246

AI

Agency in Marketing and Advertising

10/24/18

3 out of 5

"Good tool with some bugs to fix"

What do you like best? I like the possibility to have in one single tool the chance to have a planner, a reporting system and repository.

ES

Executive Sponsor in Computer Hardware

10/24/18

3 out of 5

"Effective Management and real time updates!! works really well"

What do you like best? Real time visibility of all the social media handles What do you dislike?

AI

Agency in Marketing and Advertising

10/24/18

3 out of 5

"Spirnklr a good tool for ORM "

What do you like best? I like the ability to quickly create a column to track hashtags and then be able to respond to those hashtags from within the dashboard itself. Also once a dashboard is setup - it gives a quick preview of the overall conversations that are happening across the various hashtags on each individual platform.

AI

Administrator in Internet

10/24/18

3.5 out of 5

"Since the rebranding of the site, the user experience has enhanced"

What do you like best? You can control everything under one tool and open new column for every issue you want to track.

AM

Alireza M

10/24/18

4.5 out of 5

"All-in-one Social Media Insight Gear"

What do you like best? Aggregation of all channels and KPI's, and cascaded breakdown visual reports on "Campaign" or "Content" level.

AM

Alireza M

10/24/18

4.5 out of 5

"All-in-one Social Media Insight Gear"

What do you like best? Aggregation of all channels and KPI's, and cascaded breakdown visual reports on "Campaign" or "Content" level.

UI

User in Consumer Services

10/24/18

4.5 out of 5

"Well Done"

What do you like best? The ease of use and the flawless design make my job easier What do you dislike?

EL

Eduardo L

10/24/18

4.5 out of 5

"Incredible for responding"

What do you like best? The responding of interactions in the channel of my clients. its very easy to interact and reply the comments we received in the channels.

AI

Agency in Consumer Goods

10/24/18

4.5 out of 5

"Great for understanding organic media"

What do you like best? I like that one can create dashboards based on my business' needs in order to pull the relevant data only.

UI

User in Consumer Goods

10/24/18

4.5 out of 5

"Great for large organizations!"

What do you like best? Sprinklr is great to use for social planning at my organization. We have many different business units and it's easy for us to centralize and plan all in one place. We have custom tags to organize content effectively.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].