9.3
SpotScore
Sprinklr Reviews in July 2026: User Ratings, Pros & Cons
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Sprinklr Reviews & Ratings
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Spotsaas Editor’s POV
Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more
Sprinklr pros and cons
Enterprise-level features
Centralized management
Robust security
Multi-channel support
High cost
Complex setup
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Showing 171-180 out of 246
BL
blaz l
10/25/18
"best platform for all social media - social media at same place"
What do you like best? that I have all of social media on the same place and schedule for posting
ZH
Zach H
10/25/18
"Social Media Visibility Simplified"
What do you like best? I love the way this software parses out the social media posts from our patients and allows us to quickly assign and route them as appropriate. This is light years ahead of trying to do this all manually.
UI
User in Financial Services
10/24/18
"Poorly managed team, lack of strategic direction"
What do you like best? The team are friendly - but that is not enough. What do you dislike?
MR
Marcelo R
10/24/18
"Awesome Support"
What do you like best? I really appreciate the Support Team. Should you have a problem, you have an really nice support team that understands you and is willing handle your problem asap.
MD
Marta D
10/24/18
"Rather complex"
What do you like best? Nice & clear graphic presentation in the tool What do you dislike?
AI
Administrator in Non-Profit Organization Management
10/24/18
"Good basics but nowhere near enough for the price & support was lacking"
What do you like best? I like the reporting feature and the community moderation. We have quite a few social channels and rely heavily on our moderators to respond to users. Sprinklr makes this fairly easy and there are great options to set up keyword alerts and manage permissions.
UI
User in Online Media
10/24/18
"Daily UX could be improved"
What do you like best? As I am handeling multiple countries for social media content, I like the fact that we can use one tool across EMEA. I also like a lot the planner functionaility that gives me a very good overview of what is going live per country. If the reporting is set up correctly, it also gives a very good overview of post performance with all relevant key facts about impressions, reach etc - this data can be used very good to show our partners the power of our social media reach.
UI
User in Computer Hardware
10/24/18
"UI is more friendly."
What do you like best? I can log in sprinklr anywhere, not only in office. It's very conveient for me.
UI
User in Information Technology and Services
10/24/18
"Its a great product but could be better"
What do you like best? It gets the job done for what it is assigned to do. That's is the only positive note I have.
ES
Elena S
10/24/18
"quite difficult to sort out access levels between paid and organic views"
What do you like best? I like that you can have overall visibility across all channels What do you dislike?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].