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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 161-170 out of 246

UI

User in Computer Hardware

10/25/18

5 out of 5

"Good experience"

What do you like best? support multiple platforms. good experiece of supporting What do you dislike?

EM

Ella M

10/25/18

3 out of 5

"A good tool with a lot of malfunctions"

What do you like best? The way it puts everything in one place - comments, messages, various platforms - Facebook, Twitter, Instagram. The ease of answering all the comments and questions in the same place. The archive for all the posts on a Facebook page. The ease of scheduling posts for a whole month in advance. I hope that I'll soon be able to use it for Instagram properly as well. Also, it would be great to access the library easily and find my own uploads there.

AI

Administrator in Health, Wellness and Fitness

10/25/18

4.5 out of 5

"Easy peasy"

What do you like best? A great way to manage all of your social channels, connect with people and save time.

UI

User in Consumer Electronics

10/25/18

4.5 out of 5

"All in One Social Media Tool"

What do you like best? I like that I can review and reply to all my social media notifications in one place.

AI

Administrator in Computer Software

10/25/18

4.5 out of 5

"Social channels monitoring is fantastic "

What do you like best? Very clean Montioring dashboard and the easily to use mobile app

AB

Andreas B

10/25/18

4.5 out of 5

"Works well"

What do you like best? WE use it to contact our customers thru Facebook, Twitter etc. It works very well.

UI

User in Financial Services

10/25/18

1 out of 5

"Sprinkl isn't my fave"

What do you like best? The compliance approval process is fairly straightforward. What do you dislike?

UI

User in Retail

10/25/18

4 out of 5

"Satisfied"

What do you like best? how quickly it updates and how efficient it is. It is very user friendly and visually appealing.

UI

User in Computer Software

10/25/18

4 out of 5

"Solid social management/marketing platform"

What do you like best? The ability to manage tons of users across multiple regions with ease was a huge plus when I used sprinklr.

AI

Agency in Pharmaceuticals

10/25/18

4 out of 5

"Using Sprinklr for comment moderation"

What do you like best? It's very easy to reply to comments and put them in their designated column. I also love the Search tool for digging up comments and users; super helpful when the client is looking for something specific.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].