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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 151-160 out of 246

FT

Fabio T

10/30/18

3 out of 5

"Good tool but not so friendly,"

What do you like best? I really like the huge range of options to scounting. What do you dislike?

UI

User in Information Technology and Services

10/29/18

4.5 out of 5

"Great tool to schedule posts "

What do you like best? I like that once I schedule posts.. let's say 3 posts a week, I can forget about them and the software posts them like clockwork.

AS

Alexander S

10/28/18

5 out of 5

"Great tool to have your Social Channels in Focus"

What do you like best? Whatever needs to be in the Focus of your Social Channels, can be set up quickly with a few clicks - if you are familiar with listening and importing tools. The overall accessability is perfect. The user can interact very quickly with a Social Media user and the tool itself is "learning".

ES

Executive Sponsor in Computer Software

10/27/18

4.5 out of 5

"Full service! "

What do you like best? I like the fact that you can organize your team to easily follow what is done, what is not... and also all that insights in reports are simply amazing.

ES

Executive Sponsor in Sports

10/26/18

4 out of 5

"convenient to post, review"

What do you like best? that all apps are in one program, that we can see what other countries are doing

UI

User in Transportation/Trucking/Railroad

10/26/18

3.5 out of 5

"I've recommended it before to a friend. The dashboards are really easy to surf. "

What do you like best? I really like the reporting tab. it's easy to extract data from it. What do you dislike?

CI

Consultant in Food & Beverages

10/26/18

5 out of 5

"Powerful Social Listening Tool"

What do you like best? The "listening" capabilities, and ease of segmenting information and drilling down on sentiment and conversation volume , and building custom widgets that visualize a tremendous amount of different data.

UI

User in Transportation/Trucking/Railroad

10/26/18

3.5 out of 5

"I've recommended it before to a friend. The dashboards are really easy to surf. "

What do you like best? I really like the reporting tab. it's easy to extract data from it. What do you dislike?

UI

User in Events Services

10/26/18

4.5 out of 5

"Are you looking for an excellent SMM tool? Here's Sprinklr!"

What do you like best? I appreciate that Sprinklr allows me to plan all media activity and analyse the feedback. But the best thing is that it helps me organize not only the work processes but my personal time. I can plan a post and then go anywhere and do anything knowing that the post will appear on the user's dashboards.

AI

Administrator in Transportation/Trucking/Railroad

10/26/18

4.5 out of 5

"A great experience for managing multiple social media handles"

What do you like best? Easy access to multiple handles, incoming and outgoing posts

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].