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9.3

SpotScore

Sprinklr - Social Media Management Software

Sprinklr Reviews in July 2026: User Ratings, Pros & Cons

Maximize your social reach, minimize your effort.

3.9

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Sprinklr Reviews & Ratings

3.9

Very Good

Based on 291 ratings & 246 reviews

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Rating Distribution

Excellent

(130)

Very Good

(82)

Good

(25)

Poor

(5)

Terrible

(4)

Spotsaas Editor’s POV

Sprinklr is a powerful social media management platform designed for enterprise-level organizations. Its robust features and centralized management capabilities make it ideal for large teams, though its complexity and cost may not suit smaller businesses.Read more

Sprinklr pros and cons

  • Enterprise-level features

  • Centralized management

  • Robust security

  • Multi-channel support

  • High cost

  • Complex setup

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Showing 141-150 out of 246

WC

Whitney C

11/12/18

3.5 out of 5

"Sprinklr - A must for multi-social media posting"

What do you like best? it helps to have everything together in one interface; lets you publish in bulk; options to schedule in advance your posts; easy to monitor all aspects of social

AI

Administrator in Consumer Electronics

11/08/18

2.5 out of 5

"Sprinklr is a Powerful Tool that isn't always Intuitive "

What do you like best? Sprinklr is a very powerful tool for tracking social analytics across multiple platforms.

IC

Internal Consultant in Financial Services

11/08/18

4 out of 5

"Sprinklr meets my needs "

What do you like best? The ability to run analysis and deliver pertinent insight to my stakeholders

UI

User in Entertainment

11/06/18

5 out of 5

"Great service!"

What do you like best? Ease of use, incredible insights and reporting tools What do you dislike?

CI

Consultant in Automotive

11/06/18

3.5 out of 5

"Useful tool"

What do you like best? Sprinklr lets you manage multiple cases on multiple platfoms effectively.

CI

Consultant in Automotive

11/06/18

3.5 out of 5

"Useful tool"

What do you like best? Sprinklr lets you manage multiple cases on multiple platfoms effectively.

UI

User in Insurance

10/31/18

3 out of 5

"Great interface with necessary customer support improvements"

What do you like best? Usability; UX; easy to export data to outside partners; a decent quick glance interface for all social media platforms; analytics measurements are easily found with the expanded list of metrics within the tool

UI

User in Transportation/Trucking/Railroad

10/31/18

4.5 out of 5

"Great tool to track and manage your company's social media presence "

What do you like best? There are many possibilities to create customized dashboards and tracking tools for either whole line of business or individual agent's performance. It is easy to use and looks good in general.

AI

Administrator in Telecommunications

10/30/18

3.5 out of 5

"Sprinklr for Social"

What do you like best? It's an all-in-one solution for everything social. Everything from publishing, to listening, to monitoring, to customer service. It's everything a major social marketer needs to be successful.

AI

Administrator in Telecommunications

10/30/18

3.5 out of 5

"Sprinklr for Social"

What do you like best? It's an all-in-one solution for everything social. Everything from publishing, to listening, to monitoring, to customer service. It's everything a major social marketer needs to be successful.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].