Spekit Reviews in June 2026: User Ratings, Pros & Cons

Spekit is a great addition to our toolbox!

What do you like best? All the content is at the users' fingertips What do you dislike? I can't create content fast enough to keep up with users' demand What problems are you solving with the product? What benefits have you realized? Hour long training session recordings are not a good resource for someone to refer to for a quick answer. With continuous improvements being made to our Salesforce org, the training quickly becomes outdated. Now that we have Spekit, it is so easy ...

SpekIt is a Game Changer

What do you like best? Spekit is amazing! The ability to add details to not only a field within Salesforce, but each and every picklist value is amazing. We have a lot of automations triggered based on statuses and this is going to be super helpful in the ongoing staff training. I love that you can embed videos & gifs as well. Such a modern approach to training material and agile to boot! What do you dislike? So far, we've not come across any negatives. What problems are you ...

Spekit is laying the ground work for consistency and standardization in processes and training.

What do you like best? - Ability to document ANYTHING (only restriction is the text to text match for help icons to appear) - Ability to document across systems/platforms - Complete customization - from topics and topic icons, ability to enrich text, upload images, animated gifs and videos, linking to external [Box] documents, etc. - Multiple ways for users to access the content - Amazing Spekit Team - truly value our relationship and partnership - Spekit Team is always open ...

Spekit transforms software learning

What do you like best? Embedded within Salesforce and Outlook.. What do you dislike? There's nothing I dislike about Spekit! Recommendations to others considering the product: Don't wait! Spekit is a great tool that will help you transform the way your users learn! What problems are you solving with the product? What benefits have you realized? We're making learning documentation readily available to users so that they can self-serve and learn as needed. Spekit replaces Word ...

It's cool, but overpriced in my opinion.

What do you like best? Extremely flexible. Lets us do things we wouldn't be able to otherwise and is pretty easy to use. What do you dislike? It looks a little funny on the screen. Kind of clutters up the screen. What problems are you solving with the product? What benefits have you realized? It looks a little funny and is too expensive in my opinion.

Knowledge sharing made simple

What do you like best? I can easily update my team on new processes right from my browser. For processes or emails that are often repeated, I now have direct access to the information I need. I can get way more done in a shorter amount of time! I am also able to hold team members accountable for new processes because they are easily accessible. What do you dislike? As with any data wiki, it took some time to get onboarded and to get all my team's necessary info into Spekit. There was a ...

Spekit is an amazing tool.

What do you like best? It has been a lifesaver when it comes to training and frequently asked questions. It is very intuitive and easy to use, What do you dislike? There is really nothing to dislike about it. Recommendations to others considering the product: Easy to set up, easy to use, and the staff is amazing! What problems are you solving with the product? What benefits have you realized? We don't have employees asking questions more than once anymore. We also have less ...

Awesome app, even better customer support!

What do you like best? Spekit has tremendously helped us to document our processes in Salesforce and have allowed us to provide information to our users right in Salesforce without needing to log into a separate service or app. The team at Spekit has always been super responsive to us and have always been available whenever we have questions or feedback. Their customer centric approach really sets them apart from other services we have used in the past. What do you dislike? I have not ...

Best in Class Cross-Platform Documentation Tool for Salesforce and Cloud PaaS

What do you like best? Spekit is a great tool for augmenting Salesforce's limited documentation capabilities, providing an intuitive way to connect any kind of online documentation or training resources into context-specific help in Salesforce, and provide a single unified documentation dictionary. The value for money is fantastic. The tool itself comes with robust administrative and management features that allow you to define teams, control visibility of Speks, assign owners and ...

Fantastic support and communication

What do you like best? I love how much feedback they are open to from their customers. They really care about building out the knowledge base, and are always open to hearing any of my thoughts on how it could be better. They actively make changes I request! What do you dislike? Just that it's still a bit limited for what we need, but they are making lots of changes and updates. I do wish it was more of a customer facing application, but that will probably come in the future. Show ...