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8.6

Spot Score

Sparkcentral - Live Chat Software

Sparkcentral Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Sparkcentral Reviews & Ratings

4.4

Very Good

Based on 94 ratings & 70 reviews

Rating Distribution

Excellent

(50)

Very Good

(18)

Good

(2)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Sparkcentral excels in managing multiple messaging channels, making it ideal for businesses with high customer interaction volumes. Its Automated Message Distribution engine streamlines communication across platforms.Read more

Sparkcentral pros and cons

  • Multi-channel support

  • High message volume handling

  • Automated Message Distribution

  • User-friendly interface

  • Complex setup process

  • Limited customization options

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Showing 21-30 out of 70

NW

Naomi W

06/24/19

4.5 out of 5

"sparkcentral is an excellent manager for your networks."

What do you like best? What I like most about Sparkcentral is that it allows you to manage your social networks practically in all aspects, it has a tray to place queues, comments and questions of users in your social networks in a chronological order, which makes it possible for you can respond in an orderly manner and address the comments in their entirety, it also allows you to monitor the behavior of the users through the analysis reports that show the interaction that customers have ...

Read more

NW

Naomi W

06/24/19

4.5 out of 5

"sparkcentral is an excellent manager for your networks."

What do you like best? What I like most about Sparkcentral is that it allows you to manage your social networks practically in all aspects, it has a tray to place queues, comments and questions of users in your social networks in a chronological order, which makes it possible for you can respond in an orderly manner and address the comments in their entirety, it also allows you to monitor the behavior of the users through the analysis reports that show the interaction that customers have ...

Read more

AB

Alex B

05/25/19

4.5 out of 5

"Sparkcentral is excellent. "

What do you like best? I like it because Sparkcentral has one of the easiest and most dynamic user interfaces with which I have worked, it allows you to manage queue messages from clients, you can take the screen and control several social network accounts at the same time you can see the analysis in real time and monitor the interaction and thus be able to make decisions in a simpler way to improve campaigns. The training with Sparkcentral is a simple task since it is created to adapt to ...

Read more

AB

Alex B

05/25/19

4.5 out of 5

"Sparkcentral is excellent. "

What do you like best? I like it because Sparkcentral has one of the easiest and most dynamic user interfaces with which I have worked, it allows you to manage queue messages from clients, you can take the screen and control several social network accounts at the same time you can see the analysis in real time and monitor the interaction and thus be able to make decisions in a simpler way to improve campaigns. The training with Sparkcentral is a simple task since it is created to adapt to ...

Read more

MM

Maria M

05/15/19

4.5 out of 5

" Excellent company to work. Tremendous atmosphere."

What do you like best? It is very good company, very organized, they make meetings every week department by department that speaks very well of her. They are characterized by the construction of great products that customers want and love. They have an excellent engineering that allows them to move and improve quickly.

MM

Maria M

05/15/19

4.5 out of 5

" Excellent company to work. Tremendous atmosphere."

What do you like best? It is very good company, very organized, they make meetings every week department by department that speaks very well of her. They are characterized by the construction of great products that customers want and love. They have an excellent engineering that allows them to move and improve quickly.

AM

Adelaida M

04/24/19

5 out of 5

" The best by creating innovative software applications."

What do you like best? I like that its main objective is to shape the future of the customer experience. It makes the messages incredibly efficient to interact with people creating mutual trust. It is proactive and unifies customer information. Very easy to use.

AM

Adelaida M

04/24/19

5 out of 5

" The best by creating innovative software applications."

What do you like best? I like that its main objective is to shape the future of the customer experience. It makes the messages incredibly efficient to interact with people creating mutual trust. It is proactive and unifies customer information. Very easy to use.

UI

User in Education Management

04/20/19

4.5 out of 5

"an incredible experience I recommend i"

What do you like best? I loved the variety of social networks that can be used, The biggest advantage of the Sparkcentral platform is its "zero inbox" philosophy.

UI

User in Education Management

04/20/19

4.5 out of 5

"an incredible experience I recommend i"

What do you like best? I loved the variety of social networks that can be used, The biggest advantage of the Sparkcentral platform is its "zero inbox" philosophy.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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