SolarWinds RMM Reviews in June 2026: User Ratings, Pros & Cons

Good product overall with some missing functionality

What do you like best? Very easy to install and use. Offers some fantastic options for background and silent functionality. Dashboard is very easy to use. What do you dislike? Some integration with third party applications are a bit spotty. Automation is difficult to implement. What problems are you solving with the product? What benefits have you realized? It has helped us to be able to service clients all across the US.

Still learning all the features.

What do you like best? The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost) What do you dislike? I have had issues with support. When creating a case, I sometimes have been given KB articles that I either have already seen or have little relevance to my issue. Sometimes this gets frustrating, so I ...

Great RMM

What do you like best? Using SolarWinds RMM tools allow us to better server our clients and have faster turn around. Using scripts allows us to automate simple tasks to keep our techs freed up. What do you dislike? I am not fond of having a red alert on the main page showing there is an issue even if it isn't critical. Customers can get confused easily by this when running reports. What problems are you solving with the product? What benefits have you realized? Patch management ...

RMM is the basis for scale and growth!

What do you like best? Simplicity, standardization in a single console we have the vision of everything besides speeding the service and the answer to any anomaly. Today I can't imagine my company without RMM. What do you dislike? There is nothing I dislike about this product. What problems are you solving with the product? What benefits have you realized? Patch management, previous management was completely reactive. and remote background access has already saved our lives.

Solar Winds RMM

What do you like best? I like the tabs on the interface that allow me to change features quickly What do you dislike? Sometimes RMM is very slow when switching features What problems are you solving with the product? What benefits have you realized? Patch management

Changed our small company

What do you like best? I love the new dashboard which we display on a large TV in full view of all our techs to give us an overview of all our customers What do you dislike? We have had some issues with tech support. Things don't always work correctly (Example, agent does not work sometimes without being reinstalled) What problems are you solving with the product? What benefits have you realized? Great way to quickly gain control of a user's PC to fix items. Makes us look like a ...

Great

What do you like best? Its a easy to setup and easy to use system, It is able to monitor and manage workstations and servers and I use it everywork day. What do you dislike? At times it is slow or it has stale information but 9 times out of 10 it works great. The only other issue is when the devices are not checking into the dashboard itself even though it reads as they are. What problems are you solving with the product? What benefits have you realized? We are solving problems ...

Has revolutionised my business!

What do you like best? It's a swiss army knife of tools that I can use to add value to our clients businesses and integrates well with loads of partners so I am very happy with Solarwinds. What do you dislike? There is not much best practice support for onboarding in NZ but we did sign on back in 2013 so things may have changed? What problems are you solving with the product? What benefits have you realized? I am literally lost without it, we find managing clients without it a ...

Partner for 13 years

What do you like best? Automation, self-healing, patching, and AV all from one pane of glass What do you dislike? Reporting needs to be improved. We need to be able to do audit reports and real time data. Recommendations to others considering the product: With the integrations, patch management, AV management, remote access and roadmap that Solarwinds MSP has laid out, I would highly recommend MSP N-Central. What problems are you solving with the product? What benefits have you ...

One stop shop

What do you like best? Very easy to use. Great support and communication. What do you dislike? Nothing at this point. Platform is stable What problems are you solving with the product? What benefits have you realized? Built in AV and Patch management has helped us stop putting out fires and start planning for the future.