9.5
Spot Score
SolarWinds RMM Reviews in June 2026: User Ratings, Pros & Cons
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SolarWinds RMM offers custom pricing plan
SolarWinds RMM Reviews & Ratings
Spotsaas Editor’s POV
SolarWinds RMM stands out as a reliable and feature-rich tool for businesses looking to enhance operational efficiency and customer service. The software excels in providing a comprehensive set of tools, from automated patch management to remote monitoring, which simplifies complex workflows and boosts employee productivity. Its real-time visibility and remote ...Read more
SolarWinds RMM pros and cons
Offers a comprehensive set of tools that help in monitoring and managing network activities effectively.
Provides automation and self-healing capabilities, streamlining tasks and improving efficiency.
Easy to use interface and intuitive dashboard for quick access to information.
Excellent customer support and training resources available for users.
Some users may find the interface and structure complex, requiring additional time for familiarization.
Issues with latency and occasional lag in operations, impacting user experience.
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Showing 21-30 out of 128
NM
Nikolas M
10/09/19
Full Featured RMM suite for MSPs
What do you like best? Excellent suite of tools, all managed under one dashboard: RMM, AV, Web Protection, Risk Intelligence, Patch Management, Application Control, Backup, and asset tracking What do you dislike? The only negative I've seen so far is that they are lacking the support for custom services that can be found in their on-prem based N-Central product Recommendations to others considering the product: Out of the big players out there, I've found their product line to be ...
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LW
Luke W
10/09/19
Who doesn't love data?
RS
Rodney S
09/27/19
Very helpful
What do you like best? I like that all our clients are on one dashboard with easy accesd What do you dislike? There are no downsides, nothing to dislike What problems are you solving with the product? What benefits have you realized? Internet Content filtering, remote support
IA
Industry Analyst / Tech Writer in Hospitality
09/06/19
Everything where you need it
What do you like best? Great interface, everything is where it needs to be, easy to understand. We've had some problem getting started but I like the way everything looks. We are rolling out everything this month with our first customers. We have only been an MSP for 5 months. What do you dislike? Not easy to configure, we have called and worked with the reps but they seem to be working with outdated information. I feel this has been resolved however and we are moving forward. What ...
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AI
Administrator in Logistics and Supply Chain
09/06/19
Great platform for managing thousands of endpoints
What do you like best? The power of custom scripts and automation allows us to fulfill all services are clients require. What do you dislike? Data exporting and custom reporting are lacking. Search speed is excellent, but north pane filters lack custom, asset, and unique identifying data. Duplicate PC names should be allowed under each site, as each site might not necessary reflect one customer location. What problems are you solving with the product? What benefits have you realized? ...
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BV
Ben V
09/06/19
Great Product
What do you like best? Ease of use / onboarding. Integration with other Services and Products. What do you dislike? Nothing really. Interface is a little laggy but has been getting better. Recommendations to others considering the product: Sign up for the trial and test on one customer. What problems are you solving with the product? What benefits have you realized? I've been able to completely rework my business practice. No more break/fix. Proactively service my client's ...
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BG
Bryan G
09/05/19
All the pieces you need
What do you like best? The RMM product is by the best MSP platform I have used. It has the pieces I need for my customers and they are always looking for ways to improve. They not only improve the existing offerings, but they also innovate and add new products continually. What do you dislike? There's really not much to dislike. I guess if I had to pick something I'd say they sometimes need to bring new offerings into the RMM dashboard a little faster so we can get back to a single ...
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MF
Matthew F
09/05/19
Satisfactory
What do you like best? Take control, Advanced Remote Background, and Checks What do you dislike? Ability to disable key security features like 2FA, session timeout, and IP whitelisting. What problems are you solving with the product? What benefits have you realized? We are able to serve our clients regardless of where we are and within a much shorter time window. We are able to be proactive and reactive to client needs prior to their knowledge of an issue.
AI
Administrator in Information Technology and Services
09/05/19
pleasent expierence
What do you like best? The expierence was very straight forward very easy to use. If we ran into any issues Solarwinds support was always available to assist with any issues we were having. All and all I would defiantly recommend this product to other clients. We also like the many configured checks that can be added to any clients systems. This allows us to stay on top of all of the issues that can arise with failing harddrive or possible trojans that can be allowed in a user network. ...
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TW
Travis W
09/05/19
Great Product
What do you like best? great product out of the box. super easy to ramp up new techs to use. What do you dislike? small issue with take control, i wish when you press the monitors it would pop up faster... usually have to press twice before it actually starts working. also wish there was a better MDM solution. What problems are you solving with the product? What benefits have you realized? giving my customers a great customers support experience
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].