Smith.ai Virtual Receptionists Reviews in June 2026: User Ratings, Pros & Cons

"Smith.ai Virtual Receptionists are the Best"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith's professional receptionists take our inbound calls and either schedule them for a consultation, get them in touch with me right away, or take messages so that each caller receives a personal touch.

"Smith.ai Virtual Receptionists are the Best"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith's professional receptionists take our inbound calls and either schedule them for a consultation, get them in touch with me right away, or take messages so that each caller receives a personal touch.

"Great service, great value!"

Describe the project or task Smith.ai Virtual Receptionists helped with: I use Smith.AI for 24/7 phone answering. My law firm specializes in medical malpractice, so potential clients are often upset and have their hands full when they call. Smith.AI does a great job of getting the right information and getting it to me in a timely manner.

"Great service, great value!"

Describe the project or task Smith.ai Virtual Receptionists helped with: I use Smith.AI for 24/7 phone answering. My law firm specializes in medical malpractice, so potential clients are often upset and have their hands full when they call. Smith.AI does a great job of getting the right information and getting it to me in a timely manner.

"Smith.ai has been great!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Client response and potential client intake. What do you like best about Smith.ai Virtual Receptionists?

"Smith.ai has been great!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Client response and potential client intake. What do you like best about Smith.ai Virtual Receptionists?

"Smith.ai Was There When I Needed Them"

Describe the project or task Smith.ai Virtual Receptionists helped with: I switched over to Smith.ai in February after a very bad experience with another big name competitior. The difference in service is night and day. Any concern I have had has been promptly addressed and they have taken it seriously, even if it wasn't as big a deal to me. My prior service would gaslight me and pay me lipservice. Smith.ai has actually booked appointments for me, when the others didn't book a single ...

"You will NOT regret it"

Describe the project or task Smith.ai Virtual Receptionists helped with: Instead of having to hire another intake coordinator, we hired Smith.Ai. We are more than satisfied with the results. On the phone calls with agents, I feel as if they are my coworker. The agents are extremely competent make decisions in the best interest of both your business and the client.

"Excellent Service and Value"

Describe the project or task Smith.ai Virtual Receptionists helped with: I recently started a law firm. In researching options for virtual reception services I came across Smith.ai, and I'm glad I gave them a try.

"Ike"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai has assisted me with incoming telephone calls, intake for new clients and customer service with existing clients.