Smith.ai Virtual Receptionists Reviews in June 2026: User Ratings, Pros & Cons

"Smith AI Makes My Life Better"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith screens calls, allowing me to focus more attention on my law practice. Smith helps me secure new business, providing a seamless experience to my clients - both existing and new prospects.

"One of the best business decisions I've made"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai initially was only answering when I was not available. In the past year or so I decided to make them my receptionist. Best decision I've ever made.

"Smith.ai has been very helpful to our law firm!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai has helped us manage our call levels as well as our timeliness in getting back to our clients.

"Exceptional Service"

Describe the project or task Smith.ai Virtual Receptionists helped with: Handling incoming calls from prospective and current clients. What do you like best about Smith.ai Virtual Receptionists?

"Exceeds expectations"

Describe the project or task Smith.ai Virtual Receptionists helped with: As a solo, I rely on smith.ai to process payments, control my calendar and scheduling. They have really done a great job since we started accepting cases again. I recommend them.

"Never miss another call!"

Describe the project or task Smith.ai Virtual Receptionists helped with: So you'd think a virtual assistant is only useful for after hours activity. Think again! I didn't know how many PNC calls I was missing until SmithAI. The detailed intake, friendly operators and useful information has really been an important new asset for our business, especially during the pandemic when telephone messages can be lost, dropped or misplaced. I think it's a great value and would highly recommend.

"Best Thing I did for my sanity and my business"

Describe the project or task Smith.ai Virtual Receptionists helped with: I opened my solo law practice thinking that I could handle the phones. I was clearly wrong. Smith.ai is wonderful in organizing my calls, responding to my requests and instructions and generally an all around great member of my team.

"Excellent Service"

Describe the project or task Smith.ai Virtual Receptionists helped with: I have been getting too many calls, slowing down productivity. Smith.ai has been great at handling my calls, forwarding the ones that seem important, and I have heard from callers that they handle each call professionally, and in spanish if needed, something my firm needs.

"Smith is just amazing, especially for small operators who can't afford a receptionist"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith handles my phones for my solo law firm. What do you like best about Smith.ai Virtual Receptionists?

"Phenomenal Service!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smithai provides my law firm phenomenal service! Each virtual assistant provides us with a comprehensive summary of each call. If there are any linguistic barriers, Smithai informs us so we are prepared when the calls are returned. Every virtual assistant I've encountered has been very kind and professional in the delivery of their services. Currently, Smithai gathers contact information from all callers without any ...