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Smith.ai Virtual Receptionists - Live Chat Software

Smith.ai Virtual Receptionists Reviews in September 2026: User Ratings, Pros & Cons

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4.86

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Smith.ai Virtual Receptionists Reviews & Ratings

4.86

Excellent

Based on 59 ratings & 69 reviews

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Rating Distribution

Excellent

(63)

Very Good

(5)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Smith.ai Virtual Receptionists offers a personalized touch to customer interactions with 24/7 support. Its lead qualification and real-time call transfer features make it an excellent choice for growing businesses.Read more

Smith.ai Virtual Receptionists pros and cons

  • 24/7 professional support

  • Lead qualification

  • Real-time call transfer

  • Personalized customer interaction

  • Limited language support

  • Higher cost for small businesses

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Showing 21-30 out of 69

AS

Anthony S

07/12/22

5 out of 5

"Amazing Service - Highly Recommend!"

What do you like best about Smith.ai Virtual Receptionists? The most helpful part of Smith.ai is that we are closed Friday - Sunday and holidays. What this means is no one is answering the phones at the office during that time. Smith.ai fills the gap, and we do not miss ANY calls! That helps us with Google too!

AS

Anthony S

07/12/22

5 out of 5

"Amazing Service - Highly Recommend!"

What do you like best about Smith.ai Virtual Receptionists? The most helpful part of Smith.ai is that we are closed Friday - Sunday and holidays. What this means is no one is answering the phones at the office during that time. Smith.ai fills the gap, and we do not miss ANY calls! That helps us with Google too!

AU

Anonymous User

05/05/22

4.5 out of 5

"Super helpful for solo attorneys"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai has been great with answering calls and providing summaries for my law practice. I rely on them to greet and handle my calls, and they have done a great job.

AU

Anonymous User

04/06/22

4 out of 5

"Responsive and friendly answering service"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai has been handling all of my inbound calls for my small law office for the last two years.

SS

Sarah S

03/19/22

5 out of 5

"Great Virtual Receptionists"

Describe the project or task Smith.ai Virtual Receptionists helped with: Law office virtual receptionists What do you like best about Smith.ai Virtual Receptionists?

SS

Sarah S

03/19/22

5 out of 5

"Great Virtual Receptionists"

Describe the project or task Smith.ai Virtual Receptionists helped with: Law office virtual receptionists What do you like best about Smith.ai Virtual Receptionists?

MF

michelle f

03/11/22

5 out of 5

"Smith.ai, has been a godsend."

Describe the project or task Smith.ai Virtual Receptionists helped with: The nature of my work means I cannot answer calls during client visits. This service has been a Godsend. I had no idea how much potential business I was leaving on the table.

MF

michelle f

03/11/22

5 out of 5

"Smith.ai, has been a godsend."

Describe the project or task Smith.ai Virtual Receptionists helped with: The nature of my work means I cannot answer calls during client visits. This service has been a Godsend. I had no idea how much potential business I was leaving on the table.

BH

Bill H

02/15/22

5 out of 5

"The Smith.ai receptionists are the best!!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai VR takes all of our incoming new client calls and all after-hours calls. Smith.ai receptionists also direct traffic to our website and, to a limited extent, handle bilingual callers.

BH

Bill H

02/15/22

5 out of 5

"The Smith.ai receptionists are the best!!"

Describe the project or task Smith.ai Virtual Receptionists helped with: Smith.ai VR takes all of our incoming new client calls and all after-hours calls. Smith.ai receptionists also direct traffic to our website and, to a limited extent, handle bilingual callers.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].