Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Excellent tool to project manage!

What do you like best? It's very simple to navigate and make edits. I love the various template options. We are able to project manage and assign tasks with ease. What do you dislike? The way items copy and paste is different than in Excel, which I am more accustomed to. I am not able to copy and insert to paste a row, but instead have to first insert the rows before I can paste. This is a function I use frequently when building out tasks within projects. Recommendations to ...

Easy to use and collaborate

What do you like best? How easy it is to use. We can easy track and comment to workflow. What do you dislike? Sometimes multiple people editing gets hard What problems are you solving with the product? What benefits have you realized? Business collaboration. Getting information from everyone

Seamless project management in real time! Great templates available and loving the new dashboard

What do you like best? Simplified excel in real time. Makes the agile process smooth. Can communicate in real time too What do you dislike? Flexibility in the administrator packages but its not a deal breaker Recommendations to others considering the product: Great for project management. User friendly and real time. Notifications to internal and external. What problems are you solving with the product? What benefits have you realized? Getting the team on the ...

Amazing!

What do you like best? How easy smart sheet is to navigate and explain to others. What do you dislike? I have yet to run into anything i dislike Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? It helps all of our staff know which jobs are currently being processed and where they are in our line.

Familiar UX for Casual Users (with hidden horsepower)

What do you like best? I can give a new user a 5-min orientation as part of onboarding to a project, and because it feels and looks enough like Excel, they aren't as intimidated by SmartSheets as they might be by equally powerful tools. It can feel simple and light-weight enough that they are comfortable, and with the email follow-up and notification capabilities, it fits into people's existing workflows to share updates. What do you dislike? High flexibility invites misuse. ...

Excelen for remote Management/collaboration

What do you like best? Centralized source for group use/access. What do you dislike? Change from Excel is different for non-owners to grasp what they are allowed to do. Once trained this is no longer a weekness but a strength. Recommendations to others considering the product: Do it we waited and wish we hadn't What problems are you solving with the product? What benefits have you realized? Helps maintain a list of tasks/takeaways from meetings set on a periodic ...

An Overall Great Product

What do you like best? We like the fact that multiple people can go in and update a spreadsheet. It will also show you who made that last update. What do you dislike? Really no downside other than it’s not free. Recommendations to others considering the product: Great for businesses with multiple locations, like franchises. What problems are you solving with the product? What benefits have you realized? For our business being able to retain our daily safety ...

Daily management of all projects and accounts in Smartsheet

What do you like best? Dynamic and collaborative nature Simplistic Workspace and ease of forms creation What do you dislike? Formulas are not easy Baselining and the associated Gantt chart Recommendations to others considering the product: Because of how easy it is to use and collaborative- just give it a try and see how easier it makes the communications. I find it most useful for planning projects and engagements. What problems are you solving with ...

Smartsheet is a "Smart" tool to use in the workplace

What do you like best? Smartsheet has a relatively simple user interface and is easy for anybody to learn especially if you have Microsoft Excel experience. The tool’s design is also very clean and professional. It has easy file attachments as well as comments. It does more than just project management. It's almost like a central hub for how our organization gets work done. You can also use multiple drop-down menus to allow you to quickly and simply create a checklist of tasks for a ...

Intuitive interface & Easy to use

What do you like best? I can upload multiple attachments to a single line What do you dislike? project dash board costs extra and each additional module needs to be purchased separately Recommendations to others considering the product: It's a relatively inexpensive alternative to other construction project management collaboration software. It's easy to use, pretty much like Excel, and it offers basic calculation abilities in the cells, as well as some formular and ...