Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Keep your business organized

What do you like best? I love the fact that there are so many templates I can choose from that meets my business processes. Not only does it have line items I haven't considered, it also has built in automation for reminders and workflows. What do you dislike? The ability to have sheets cross reference fields. Recommendations to others considering the product: It is better than Excel and Google Sheets and is for the sole purpose and focus on business and project ...

Top notch platform for project management

What do you like best? SmartSheet has terrific tools to help me What do you dislike? I wish it was a little more dynamic but hope changes are coming. Recommendations to others considering the product: Don’t hesitate to take SmartSheet on for managing your projects! SmartSheet delivers on its promises to help you manage your work. What problems are you solving with the product? What benefits have you realized? My team uses SmartSheet to manage all communications.

Overall pretty good, wish it had more excel like functionality

What do you like best? Online collaboration and ability to upload files without having to send multiple files over email. Sheets automatically save new versions of files, while maintaining the ability to review past versions. What do you dislike? Equations can be hard to use and the dashboards dont have enought option for display data, particularly around filtered tables. Recommendations to others considering the product: More excel like functionality for crunching ...

Our team has been using Smartsheet for several years now and have become more collaborative.

What do you like best? I love that I am not only able to use Smartsheet as a project management system but for so many other things as well such as forms and dashboards. It really allows our team to elevate the quality and efficiency of our work day to day. I also love the Solution Center which houses so many different types of templates that I can browse and recommend to others on my team with out having to start from scratch every time. It also gives me ideas for how to better ...

Great Versatile Application

What do you like best? Smartsheet is very versatile when it comes to presentation. I love the dashboards the best. This feature always you to take pertinent information and push it in the forefront for your clients will leaving the "in the weeds" details on the sheet. What do you dislike? I do wish that there was a way to customize the background colors just for presentations. What problems are you solving with the product? What benefits have you realized? Working as an ...

Smartsheet is the way our global company connects

What do you like best? The real time updating across multiple users and automatic saving of all edits and changes What do you dislike? Formatting columns and rows based on specific criteria is a bit hard to understand at times Recommendations to others considering the product: Smartsheet is the easiest and most robust collaboration tool you can find. What problems are you solving with the product? What benefits have you realized? Group collaboration and time ...

Intuitive interface & Easy to use

What do you like best? I can upload multiple attachments to a single line What do you dislike? project dash board costs extra and each additional module needs to be purchased separately Recommendations to others considering the product: It's a relatively inexpensive alternative to other construction project management collaboration software. It's easy to use, pretty much like Excel, and it offers basic calculation abilities in the cells, as well as some formular and ...

Smartsheet is a "Smart" tool to use in the workplace

What do you like best? Smartsheet has a relatively simple user interface and is easy for anybody to learn especially if you have Microsoft Excel experience. The tool’s design is also very clean and professional. It has easy file attachments as well as comments. It does more than just project management. It's almost like a central hub for how our organization gets work done. You can also use multiple drop-down menus to allow you to quickly and simply create a checklist of tasks for a ...

Daily management of all projects and accounts in Smartsheet

What do you like best? Dynamic and collaborative nature Simplistic Workspace and ease of forms creation What do you dislike? Formulas are not easy Baselining and the associated Gantt chart Recommendations to others considering the product: Because of how easy it is to use and collaborative- just give it a try and see how easier it makes the communications. I find it most useful for planning projects and engagements. What problems are you solving with ...

Eliminates the need for multiple platforms!

What do you like best? I love that I have a one stop shop for project and budget management. Once I was comfortable with the new format I found it was easy to learn and I keep finding new capabilities. What do you dislike? It did take a while for me to get used to it, but luckily they provided a webinar that helped me get acclimated. What problems are you solving with the product? What benefits have you realized? It's eliminated the need for multiple apps. I have ...