Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Like Excel - but better!

What do you like best? I love Smartsheet! It's like Excel, but without the limitations of Microsoft. The company things outside of the box and the support is fantastic! What do you dislike? The only thing that can be somewhat challenging is that there are some things that you need to be a licensed user to do. What problems are you solving with the product? What benefits have you realized? My department is 100% remote, scattered throughout the country. It is amazing to ...

A must have to manage projects

What do you like best? Smartsheet is very user friendly and easy to learn. I like that I can access it from anywhere and setup automation to alert me when certain things change. The different views offered are great because there's a view to meet everyone's work style. What do you dislike? Nothing. There's small things that could be improved but nothing major that really impacts my opinion of smartsheet or it's effectiveness. Recommendations to others considering the ...

Real Estate Schedule and Budgets

What do you like best? The best thing for our team in Smartsheet is to have our various real estate transactions and construction schedule in one place. The alerts make sure we do not miss our targets and help us keep our projects on time or ahead of schedule! The mobile app is a bonus where we can be at a project site and easily review and adjust schedules as necessary. The view cell history also comes in handy when someone accidentally saves changes to a budget that they didn't mean ...

Superb online collaboration in real time!

What do you like best? How easy SmartSheets makes it to connect several people in different departments. We can access the same information regarding current projects and track data, delegate next steps and basically communicate, all from one place. I also liked how easy it was to learn to use it and navigate it, and how customizable it is to the needs of our organization. It is a blend between MS projects and excel. What do you dislike? On the same note as above, it is so ...

The efficiencies created by Smartsheet have been invaluable to our Firm.

What do you like best? Eliminating the need for emailed updates when tasks are completed. Eliminating the need for emailing attachments of documents and trackers, then combining updates/changes into a "final" document. Making it possible for multiple users to be in a file at once without worrying about version control. What do you dislike? File structure can be intimidating at times. Sheets not within a Workspace can be hard to find. Recommendations to others ...

SmartSheet helps to stay organized in a flexible manner, so you can tailor the product to your needs

What do you like best? The flexibility the system offers to do what will work best for your organization's needs. What do you dislike? The limited number of sheets allowed if you use the basic plan. What problems are you solving with the product? What benefits have you realized? SmartSheet allows my organization to have project plans for each focus area we have every quarter. We can update progress in real time, and it helps us track all tasks in a project for reporting ...

Smart No Code Platform for Project Planning, Agile and Worflows

What do you like best? The tool is very versatile. I can create the typical artifacts for a project, like a gantt chart, decision log, change log, etc. I can also run an agile project with Kan Ban boards, and switch seamlessly between the two. I can also use the tool for so much more than project planning. I have used it for creating automated workflows such as incident reports and project intake projects, approval request, etc. The alert feature is very useful and easy to set up - I ...

Smart Sheet is the bomb.com

What do you like best? Everything is in one place and i like how you can do surveys in it. What do you dislike? I think it could be a little more user friendly but overall i love it. What problems are you solving with the product? What benefits have you realized? Being able to keep all spreadsheets in one place.

Great tool for collaboration and staying organized

What do you like best? The ability to indent &collapse sections makes it easier to organize clients and different sections of projects. Also the reminders function is one of my favorite features. I use it daily so that I don't miss deadlines. We use the software to share projects with other teammates making it easy to jump in and help if someone is out unexpectedly. What do you dislike? The reminders list is now super spread out and the font is large. What used to print on 2 ...

Very powerful tool

What do you like best? Ability to organize and clearly present information graphically. What do you dislike? Would like to see more options for dashboard displays. What problems are you solving with the product? What benefits have you realized? We are able to collect data from outside sources, and distribute and track throughout processes.