Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Very useful but a learning curve.

What do you like best? It's a good mix between a spreadsheet and a project management tool. It's easier for most users than dedicated project management tools, with some views especially intuitive. What do you dislike? It takes a learning curve to use the advanced features and it is more expensive than SharePoint or some installations of Google Office. What problems are you solving with the product? What benefits have you realized? It helped us do a lot better with ...

Smartsheet as Operations workflow tool

What do you like best? Flexibility and inter-operation between sheets as well as portal functions What do you dislike? Some inter-operations between sheets need enhancements, and formula variables are incomplete. Recommendations to others considering the product: Make sure you test/learn Smartsheets long enough to get a through understanding of the inter-operation of multiple sheets as well as implementing a portal. It can definitely do things that other alternatives ...

It has been very user friendly and easy to use and has kept everyone on track.

What do you like best? Setting up dates and how long each task should take. It is easy to follow along with what needs done and by when and by who just by looking to the side of each task. This is a major way that the entire team is able to stay on tract and accomplish the goal on time and in all completeness. Being able to assign specific tasks to individuals is a great way for the manager to be able to make sure everything is assigned and so that every team member know what is ...

Great Collaboration and Project Management Tool

What do you like best? The ability to define different types of sheets for usage and collaboration within our organization as well as with our clients. The ability to layout a complete project plan is very helpful in ensuring customers understand key dates and deliverables on both sides. What do you dislike? The cost can escalate quickly when you start adding users. However, there is plenty of value because of the collaboration across organizations. Recommendations to others ...

With Smartsheet tasks are assigned and tracked, showing project progress.

What do you like best? Being able to see the status and adding notes as needed. Easy access. What do you dislike? Not being able to see the whole sheet on the screen. What problems are you solving with the product? What benefits have you realized? Keeping track of assaigned tasks. Responsiblity ownership.

Great project management, pipeline tracking, and collaboration tool

What do you like best? Smartsheet is very intuitive, so users can ramp up quickly. Use @mentions to trigger emails to colleagues, clients, vendors, etc. Use workflows to automate next steps based on specific conditions. Use dashboards to mesh data across multiple sheets (aggregate resource loads & availability across all projects, aggregate sales pipelines across multiple products or service lines, etc. What do you dislike? No ability to preview documents attached What ...

SG2

What do you like best? I really liked the stories from the customers who explained how they used smartsheets to drive project management. I am planning on doing the same for our company What do you dislike? I did not like the moderator's jumping in during the round table. He should let the speakers say what they feel is best for them as a company. It seemed that he was guiding them. What problems are you solving with the product? What benefits have you realized? We are ...

Great Tool!

What do you like best? That multiple can access & update at the same time. What do you dislike? Only that i don't have enough time to learn all the features better. Recommendations to others considering the product: Give it a try - you'll like it! What problems are you solving with the product? What benefits have you realized? Our company converted to new internal system & we used this as a tool during the interim of testing & converting over. Well we're still ...

Great for project management and integrations to Jira. Reporting aspect is making headway

What do you like best? Cell linking for automated rollup and updates What do you dislike? Reporting aspect is still very clunky and has room to improve to be competitive What problems are you solving with the product? What benefits have you realized? Project, sprint, and organizational management through interlinked progress tracking which gives visibility across the board to team managers and cross functional leadership/executives

Smartsheet review

What do you like best? I like the ability to collaborate on scheduling tasks with other team members as well as the ease of creating schedules and assigning tasks. The customizing features help to create a very professional finished look for work that is shared to others outside of our organization What do you dislike? The things I dislike with Smartsheet are that I do not agree with the limit to sheets per account. This creates a confusion of whether you are selling software or ...