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9.8

Spot Score

Smartsheet - Project Management Software

Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.57

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Starts from $9 / month when yearly

Smartsheet Reviews & Ratings

4.57

Excellent

Based on 2444 ratings & 2414 reviews

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terible

(18)

Spotsaas Editor’s POV

Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 911-920 out of 2414

LP

Long P

06/28/23

5 out of 5

"Great project and process solution app"

What do you like best about Smartsheet? Great project management app that combines many features, e.g dashboard, sheets, reports, and automation workflows. Great for building processes and workflow.

AU

Anonymous User

06/28/23

5 out of 5

"Smartsheet has been a great product that can be molded into whatever you want it to be."

What do you like best about Smartsheet? Customizability and the constant forward movement of new features What do you dislike about Smartsheet?

AU

Anonymous User

06/28/23

5 out of 5

"Great tool for project management"

What do you like best about Smartsheet? I love the ease of creating new sheets and the parent/child functionality. We use smartsheet exclusively for managing our projects. We are beginning to use the reports and dashboards more, we still have much to learn but excited to dig in.

AU

Anonymous User

06/28/23

5 out of 5

"Great to automate processes"

What do you like best about Smartsheet? I really appreciate the capability of adding flows and doing away from the manual administrative duties/responsibilities. What do you dislike about Smartsheet?

RL

Rebecca L

06/28/23

5 out of 5

"I use smartsheet for project management and data tracking. Its super easy to use!"

What do you like best about Smartsheet? data tracking and automation feature are amazing and super helpful when trying to collect data from a team of people What do you dislike about Smartsheet?

AU

Anonymous User

06/27/23

5 out of 5

"Smartsheet is not just a spreadsheet."

What do you like best about Smartsheet? Planning, organization and collaboration. I can create reports and share only specific information that I want to share. What do you dislike about Smartsheet?

WW

William Weber

10/15/22

5 out of 5

Good Service

Satisfied with the work with them, I recommend everyone!

AR

Anonymous Reviewer

12/10/21

5 out of 5

Smartsheet is the best tool to use when learning marketing automation.

PROS: Smartsheet is the best tool to use when learning marketing automation. The more tools/features you're able to use in Smartsheet, the more convenient (and powerful) it becomes as you really can benefit from having "everything you need in one place". But as companies grow, it gets harder and harder to maintain that vision. I wish we could take advantage of all of the HubSpot Enterprise features we pay for but too many of our existing tools overlap with them and that's where the ...

Read more

C

Cornelius

11/03/21

5 out of 5

Powerful and helpful cloud-based product for organizing your tasks

PROS: The great thing about Smartsheet is that your whole team can work on the same sheet. They can change, update or edit the sheet and the notifications are spread immediately. You don’t need to download a software on your computer, because the platform is web-based. Also, admins are allowed to add new users.

E

Edwin

10/24/21

5 out of 5

Great and very helpful product

PROS: Smartsheet provides you with great features, and you can share your projects, tasks and ideas with everyone. It’s definitely better than Excel, because it is web-based and it is updated automatically and online. We are allowed to share and keep track of project progress, CRM, Gantt charts, and other tasks with everyone.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].