Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Strong + Easy to Use Project Management Tool

What do you like best? I like how simple it is to colloborate with other users both inside and outside of a company. There is no need to email documents to others. Smart sheet only allows for sharing one sheet at a time; however, it is easy to add or remove/unshare users. What do you dislike? Currently Smartsheet doesn't offer a high-level dashboard/report. The dashboard overview I am envisioning would be ideal to share with management. It would provide management with the status of ...

Smartsheet . . . a spreadsheet with some bells and whistles

What do you like best? I like that a new Smartsheet is easy to set up and share. I like the built-in calendar and Gantt views as well. Smartsheet also plays nicely with Zapier, so the API seems to be pretty user friendly. I've used it in conjunction with Wufoo, and that's been a real time saver. That may be more about Zapier that Smartsheet, though. So take that with a grain of salt. I like using Smartsheet to get an overview of the projects I'm working on or leading. What do you ...

Better than Microsoft Project, but still a bit dated

What do you like best? I loved how flexible SmartSheet could be - the UI incorporated the best practices from Microsoft products as well as the flashier products that have come since. I loved that unlike Microsoft Project, for example, SmartSheet does not have way too many menu options that most users will never need. It is very easy to save and retrieve templates for different kinds of projects, and the Gantt chart is very visually presentable so that I can whip up a schedule and have ...

Review of Smartsheet

What do you like best? The best feature of smartsheet is essentially the convenience of accessing sheets quickly, send updates, add notes, edit sheets, and upload pictures from the mobile device’s camera or photo library. However growth is impeded due to lack of a mobile based app. ABility to share and provide relevant permissions along with notification is one of the best features What do you dislike? 1. It can be a nightmare to track multiple edits and additions. 2.Thought ...

Good but requires some improvement

What do you like best? I like the fact that it is a cloud solution. That means that staff can access it from anywhere. What do you dislike? I think that the User Interface is a bit clunky - not as intuitive as I would expect. All the small things like going back to the right page when you click submit / cancel and intelligent formatting of gantt charts. Recommendations to others considering the product Ensure that it fits in with any other systems that you use. Updates from ...

Smartsheet - Easy and effective

What do you like best? Essentially the plug and play aspect using office templates such as MS excel and that anyone can log in and figure it out... its easily configurable and simply - it works What do you dislike? It isnt free, and being web based if you have an issue with the network - no smartsheet What business problems are you solving with the product? What benefits have you realized? accessability is a main issue as is differing levels of users who access the information,who ...

Easy to Use

What do you like best? I like the fact that you can send view access to users by adding them to your contacts, its in the cloud, its much more flexible than MSP, you can add alerts when tasks are due as reminders etc. There are lots of things to like about Smartsheet! What do you dislike? From the time that I was using smartsheet I don't believe there is anything I can report that i dislike. What business problems are you solving with the product? What benefits have you realized? ...

Full featured, user friendly Project Management tool

What do you like best? SmartSheet offers a full featured Project Management tool I've come to rely on for even the most complex software development projects. In particular, the sharing and discussions features allow me to stay in good communication with team members and key resources throughout the project. Conditional Formatting provides a customized WBS and Update Requests make it super easy to stay on top of delayed tasks/resources with the click of a button. What do you dislike? ...

Excellent Tool - Very Collaborative

What do you like best? I like that I can publish my different sheets out via a hyperlink as 'read only' . I can then use these links in my status reports etc for the most updated information. As soon as I update information it is out there for my user base to see. Also like that I can quickly download the information should I need an actual excel sheet. I also appreciate the variety of templates that are out there, it gives me a quick place to start so I don't have to reinvent the ...

SmartSheet as project management

What do you like best? Not too difficult to use. It helped to communicate issues to consultants. What do you dislike? Filling up a cell is not always convenient What business problems are you solving with the product? What benefits have you realized? as project management. it helped to communicate with different parties