9.8
SpotScore
Smartsheet Reviews in July 2026: User Ratings, Pros & Cons
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Smartsheet Reviews & Ratings
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Spotsaas Editor’s POV
Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more
Smartsheet pros and cons
Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.
Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.
Centralized data storage that allows users to keep notes, attachments, and contact information in one place.
Automated workflows that simplify repetitive tasks and improve operational efficiency.
Advanced features may require a learning curve, making onboarding somewhat challenging for new users.
Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.
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Anonymous
06/05/14
Very effective cloud-based spreadsheet-sharing tool
What do you like best? The spreadsheets that you can set up on the Smartsheets site allow for a number of different options. They are easy to share with colleagues both inside and outside of your organization, and that's the real value. Putting an Excel spreadsheet on a shared drive for users within your organization would be ideal because of Excel's superior functionality, but that would leave out others outside of the company. What do you dislike? While it does offer conditional ...
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Anonymous
02/26/14
Powerful yet easy-to-use tool that works best in a team enivronment
What do you like best? SmartSheet's simplicity and intuitive design make it very easy to become productive very quickly. It combines the best aspects of Microsoft Excel like the ability to create complex formulas with the sharing, collaborative parts of Google spreadsheets. What do you dislike? For project management needs, the current version does not allow you to track duration in hours, only days. Although you can enter a fraction for a day such as .5 day equals 4 hours, SmartSheet ...
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Anonymous
07/02/13
SmartSheet gives me detailed Project Management with client collaboration & document sharing
What do you like best? The ability to share selected sheets and have documents shared through individual tasks of a project. What do you dislike? I would like to have a more varied array of report layouts and choices Recommendations to others considering the product This is a great tool for project collaboration with clients
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Anonymous
09/10/12
SmartSheet is a great MS Project replacement with the benefits of collaboration.
What do you like best? SmartSheet makes it easy to share projects across distributed teams. The email notifications are extremely detailed and valuable. Users like the interface and the ease of use. SmartSheet is now focusing on enterprise use and rolling out additional enterprise features on a regular basis. What do you dislike? There are some missing features and native mobile apps would be nice. Recommendations to others considering the product SmartSheet is a great project ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].