Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Excellent tool for a Project Mgr (or Planning Mgr) whose focal point is [ Scheduling ]

What do you like best? **** Before read my review, ASK yourself what is the single most important factor in your project/s where you need a tool. If your answer is Timescale out of Quality, Budget, Timescale, you are in the right page of reviews. Of course there are many types of project require different from Smartsheet for example design agency project requiring collaboration with images, moderation workflow, etc. . I do use other project tools e.g bascamp if the project fits better ...

SmartSheet - A Great Tool For Your Inner Project Manager

What do you like best? I use SmartSheet when I need to manage a development project for one of our clients. My favorite feature of this cloud based tool is the ability to populate a sheet with development tasks, milestones deliverable dates and projected timelines AND publish a read-only version that is client facing. Our clients are able to review the read only version in three different ways: 1 Spreadsheet view, 2 Gant Chartt Chart view and 3 Calendar view. Our clients are review the ...

Terrible Customer Service, Performance and Technical Assistance

What do you like best? I thought I would like the Google Sheets add-on using Smartsheet, but was quickly mistaken. What do you dislike? I have experienced the worst customer service and subscription experience with this company. My 30-day trial was excellent and I had high hopes for working with them. Once I paid for a year subscription, I began to have issues with my account. I attempted to contact their development team for assistance and quickly learned they are completely ...

Outstanding - Easy to Learn and Deploy / customers love it.

What do you like best? Easy to Learn Easy to Use Easy to Share Files I really like that I can create work plans and issue lists in minutes, then quickly share with customers so that they can see the project status or issues list at any time. What do you dislike? I have uncovered a lot of good functionality in the tool, but it would be helpful to have templates from other industries or uses of SmartSheet to be reviewed each month. An online video training on a new feature or ...

Smartsheet

Having used a number of different systems in the past on projects, I am very happy to say I made the switch to Smartsheet and have not looked back since. Apart from using it for projects, it seems to have automatically become my preferred system to do just about everything from budgeting to resource management and even just sharing data.Thanks guys, keep up the good work (love all the updates

Smartsheet

Having used a number of different systems in the past on projects, I am very happy to say I made the switch to Smartsheet and have not looked back since. Apart from using it for projects, it seems to have automatically become my preferred system to do just about everything from budgeting to resource management and even just sharing data.Thanks guys, keep up the good work (love all the updates

Easy to use, versatile tool for collaboration, project management and more!

The great thing about Smartsheet is that it has the robust features and abilities of spreadsheet software that most professionals are familiar with, plus it has great collaboration features that keep people updated, in the loop, and with access to files they need. It also has a great library of templates that others have developed, so it's easy to find something to start with and customize to your needs. Smartsheet has been the go-to collaboration tool for my team for the past 8 years!

Best collaborative project management software on the market (and more)

I have been a SmartSheet user since 2011. Over that time I have used the this tool for a variety of functions, including project management, document sharing and management, spreadsheet tool, survey tool. It has helped to organize my life at home and work, and I get satisfaction when I can introduce this great affordable tool to others.

Smart sheet review

Great package, we are now running our company on smart sheets.Would love to have images showing on the project sheets as we use them as skew lines in our order management.

Using this product since the beginning!

Task lists don't work unless they have a communication factor built in. That's what this product is - a spreadsheet (and a lot more with communication.