Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Interesting Spreadsheet Concept, but Free Alternatives Exist

What do you like best? I really liked how Smartsheet allowed me to be a power users with advanced functionality that did not exist in Excel or Google Spreadsheets. It allowed me to create checklists that could be collapsed inline. Another big advantage was the API, which allowed me to integrate it with Salesforce.com What do you dislike? One thing clunky about the software was the sign-in process. I dunno, but it wasn't as seamless to use as Google Spreadsheet was. It just seemed ...

Love Smartsheet, incredibly ease to setup and use

What do you like best? The sharing aspect. Not only can you collaborate on a project with multiple people, but unlike some project management software, these projects can be shared with people who do not have Smartsheet accounts. This makes it really easy to keep everyone using a project plan. What do you dislike? It could have a more predictive reporting system. I do miss some of the reporting options of a Microsoft Project. I'd like to see more options in reporting, especially ...

Great app for project management and collaboration internally and externally

What do you like best? It's a great app because most people find Excel intuitive, and Smartsheet is an online, collaborative Excel portfolio in the cloud. Rather than sharing Excel through online storage apps like Dropbox or Box, Smartsheets are much easier for collaboration, allow you to set reminders and notifications, add attachments, follow discussions, etc. We use it primarily for project management. What do you dislike? We chose Smartsheet for its integration with Salesforce, but ...

Smartsheet: Manageable yet frustrating

What do you like best? The interactive spreadsheet allows for easy communication between our team at all times of the day. What do you dislike? The formulas are difficult to maneuver, especially when dealing with infinite dates. Recommendations to others considering the product Make sure you are familiar with the Excel formula system, but be prepared to adjust for the platform. What business problems are you solving with the product? What benefits have you realized? Working with ...

Smartest sheets ever!

What do you like best? Smartsheet allows its users to track edits made by different people and is an easy way to stay organized within your company. What do you dislike? I dislike that I cannot upload excel documents onto smartsheet What business problems are you solving with the product? What benefits have you realized? We are solving issues with sharing sheets and creating to do lists. Smartsheet has allowed us to stay organized and have the whole team on the same page.

Great Product

What do you like best? The product is very easy to use and to learn. Great for having people join the team and come up to speed. What do you dislike? There is nothing that I dislike. Well made product What business problems are you solving with the product? What benefits have you realized? Project Management

Great Project Management Tool

What do you like best? Ease of use, fast adoption rate, good collaboration. What do you dislike? It doesn't scale to more complex program management. What business problems are you solving with the product? What benefits have you realized? Cross-departmental communication has improved.

Gantt Charts Are Great

What do you like best? It is easy to use and allows for quick collaboration. This compares well with products like Microsoft. What do you dislike? Limited capabilities in the trial phase. Recommendations to others considering the product This is easy to use and powerful for what it is. What business problems are you solving with the product? What benefits have you realized? Project and Product Management. Smartsheets helped us to plan our projects and deliver our products on ...

Boosts spreadsheets to a new level!

What do you like best? The ability to create rows that are subordinate--creating a hierarchical organization in a spreadsheet so you can go from viewing the most basic high-level outline of a project to viewing the most detailed outline of the project. Also, moving rows up and down is so easy and all the sub rows come along. And it is always there for you in the cloud so you can view it from any computer. What do you dislike? formatting limitations--you can't format single words or ...

Internal Project Management Software

What do you like best? SmartSheet makes tracking tasks and monitoring completion easily. What do you dislike? The tool isn't as collaborative as some spaces, like Basecamp. Recommendations to others considering the product Basecamp, Asana What business problems are you solving with the product? What benefits have you realized? We are able to effectively assign tasks each day and allocate to team members based on their project load.