Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Great Project Management Tool

What do you like best? SmartSheet was a great solution for us and an improvement over Excel or Google Spreadsheets. The sheets are organized, simple to use, shareable, and have lots of built in functionality that makes them good for a variety of tasks. You can easily brand and customize the interface and outputs which is great for an agency. What do you dislike? The general dashboard is a little light - I would rather have something with more customization. What business problems are ...

Great Solution for Internal/External Collaboration

What do you like best? Smartsheet is an excellent application for those used to using Microsoft Excel. As Smartsheet is cloud-based, it allows for internal and external user collaboration. Moreover, Smartsheets allow users to create notifications, set reminders and upload attachments. It is an ideal project management solution. What do you dislike? There is very little I dislike about Smartsheets. It's definitely worth signing up for the free trial. However, I would really appreciate ...

Keeps me organized!

What do you like best? I like that Smartsheet keeps me organized and I'm able to communicate with my team and keep them updated with any changes in live time. And they can do the same with me. I manage events all over US and Canada, so my team and I use Smartsheet to track our deliverables, payments, and commitments. Since we're always on the go, it's much easier to update the smartsheet then rely on emails and spreadsheets. What do you dislike? Sometimes I wish there were more ...

Smartsheet

What do you like best? I like to use it to organize book lists for our clients and availability issues. I am an account manager for a company that provides services to colleges and universities around the US. We use Smartsheet often to keep us organized. What do you dislike? I wish there were more excel functions and I also wish there wasn't a data cap. The data cap makes it hard for workspaces with thousands of lines. We usually have to create a new workspace if we have exceeded the ...

Excellent Product

What do you like best? While I'm very new to Smartsheet, only a few days in, I love the flexibility of this product. I like that there are so many different pre-designed templates for projects, tasks, checklists and that from the template you can deeper customize to best fit your needs. What do you dislike? Seems silly but it took me a while to figure out how to change the color of the task in the calendar view. Recommendations to others considering the product The flexibility of ...

Used to track a large hardware development project

What do you like best? Flexible, easy to use interface, sharing functions, What do you dislike? lack of reporting, no easy way to create progress charts What business problems are you solving with the product? What benefits have you realized? Project management

MUCH more functional than Google Sheets

What do you like best? Ability to manage a lot of different projects and lists. What do you dislike? Having to remember to save manually (save it or lose it! Recommendations to others considering the product Don't forget to hit the save button! What business problems are you solving with the product? What benefits have you realized? collaborative list tracking/project management.

Easy tool for collaborating with internal team members all in one place!

What do you like best? I love that I can build spreadsheets and project timelines all in one place AND that is is shareable with my coworkers. I also love the ability to load an excel file into Smartsheet and automatically make it "smart!" What do you dislike? Some of my coworkers have the online version of Smartsheet and some have the desktop (downloaded version. I find it difficult to provide some of them access based on this. It has proven to be frustrating at times, but we always ...

Solid tool with some quircks, but maybe a bit pricey for what it is

What do you like best? The ability to share with non-licensed users without accruing additional fees. Control over who can see which documents is easy to manage. Has some nice project management features built in - like gantt and calendar view of tasks and dependencies What do you dislike? If you have access to a large number of workspaces, it becomes difficult to find what you need as you're reliant on search - which searches document titles, workspace titles, and document ...

Excel on steroids!

What do you like best? The ability to collaborate on spreadsheets is excellent, only matched by Google Sheets. The fact that I can share only certain elements of a sheet and have web forms to enter data give me a full end to end solution. The strong and flexible API's again make this a useful tool for incorporating data from alternative sources, and the close integration with Google Apps is a winner. What do you dislike? No automatic save? This is a pain and needs to be fixed. ...