Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet Review

What do you like best? Smartsheet is an easier to use project management application compared to most products on the market. As long as you understand/know how to use a spreadsheet, you are able to use most of the features within minutes. I particularly like the web forms option as that has been a lifesaver for me. What do you dislike? There are a few things I don't like but the biggest flaw in the product is that it doesn't have the best autosave features (meaning, none. I also ...

easy client communication and notification tool

What do you like best? better than google sheets because of notifications What do you dislike? the ui is a little ugly, cleaning it up would be nice What business problems are you solving with the product? What benefits have you realized? transparency in tasks

One of the better spreadsheet tools I've ever used.

What do you like best? Having a great deal of experience using other mainstream spreadsheet program (Excel and Numbers, Smartsheet was a huge breath of fresh air. It was it's ease of use and entry level for new users that make it stand head and tails above the others, which feel arcane in their withholding of knowledge. What do you dislike? I think the export or conversion tool was not the greatest, but if anything this is a minor quibble. On the whole, I was very impressed and have ...

A suitable priced project management application with the familiar feel of a spreadsheet application

What do you like best? SmartSheet has been a great and affordable tool to get all of our internal teams managing their projects in a centralized and accessible location. It makes it easy for anyone to access and update projects, and removes our dependency on legacy project management in spreadsheets or localized files. The mobile apps are also handy for making updates in meetings or on the go. The reporting helps us understand team workloads and plan and adjust projects accordingly across ...

Fully featured but complicated

What do you like best? The ability to easily share information amongst colleagues. What do you dislike? Too little financial tools for customising spreadsheet data. Too project planning focused. Not easy to backup team sheets when not shared to administrators. What business problems are you solving with the product? What benefits have you realized? Collaboration tasks

Smartsheet- great for project managment

What do you like best? i like how you can still use it with your clients even if they dont pay for the product. it is relatively cheap and even thought here are a lot of free project managment tools out there such as evernote, or one note, etc, this one is higher quality and their customer service support is wonderful. What do you dislike? i dont like that it doesnt sync with my outlook calendars so if i set a reminder it only alerts you but it doesnt actually show up so you can see ...

Not sure if it isn't great or we haven't used it well

What do you like best? That more people can be on it than one person and you can make changes. What do you dislike? too many emails about updates. The emails doesn't show you the information so you still have to go to the sheet. Printing it is tedious. Recommendations to others considering the product If you are looking for a no frills way of keeping track of assignments or projects this is a good way to do it. It is like a regular spreadsheet that everyone can contribute to. ...

Spreadsheets: their power is also their limitations

What do you like best? Smartsheet is a project management platform based on spreadsheets. So if you are used to Excel, you will easily get familiar with it and find a lot of common aspects to start with. You can use conditional formatting and have total control on sheets appearance. You can set up alerts and automatic emails. It is easy to have reminders on due tasks, weekly reports, etc. It has several features common to other project management platforms: Gantt charts, dashboards, ...

Effective free web-based tool

What do you like best? Accessible web-based Gantt chart and task lists, shareability is good and complexity can vary depending on needs. Effective templates make quick starts easy and effective. Critical path is useful What do you dislike? Critical path could be more visible. Smartsheet library could be cleaner, easier to navigate. App based summary would be super useful. Recommendations to others considering the product Easy to share and transfer between excel and smartsheets, has ...

Easy to adapt for multiple purposes

What do you like best? Smartsheet enables me to collaborate with my clients by providing project plans and issue logs in an online forum. Additionally, I have been able to adapt many internal business processes to use Smartsheet as an interface, such as managing vacation and travel schedules for my team, ticket tracking, and for tracking performance management goals. What do you dislike? We have a few admin licenses but there seems to be no "super admin" that can see all workspaces ...