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9.8

SpotScore

Smartsheet - Project Management Software

Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.57

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Starts from $9 / month when yearly

Smartsheet Reviews & Ratings

4.57

Excellent

Based on 2444 ratings & 2414 reviews

Are you using Smartsheet?

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terrible

(18)

Spotsaas Editor’s POV

Smartsheet is a spreadsheet-based project management platform with strong collaboration features. Before shortlisting, verify that your team can adopt its interface—the learning curve is real, particularly for advanced features like automation rules and resource leveling. Test these specific workflows in a demo: creating a Gantt chart from scratch, setting up a ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 2291-2300 out of 2414

A

Anonymous

10/05/16

5 out of 5

Great tool

What do you like best? We use to support backlog prioritization, project planning, and action item tracking. We can track and prioritize backlog items across and within products, within epics. We can then use to facilitate backlog reviews and sprint planning. Love the ability to email line items. Great tool! What do you dislike? There really isn't any thing that I don't like. Recommendations to others considering the product You will find all kinds of uses for the tool. What ...

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A

Anonymous

10/05/16

2 out of 5

Missing a number of features that free software has.

What do you like best? Easy collaboration with others within the org. What do you dislike? Missing some basic features needed to process and handle data. What business problems are you solving with the product? What benefits have you realized? Misc sheets stored everywhere.

A

Anonymous

10/04/16

5 out of 5

make life easy

What do you like best? the organized and time tracker for all the projects and tells how much i am contributing to single project and how free i am to take responsibility for another project. What do you dislike? little complicated for the new users due dates and actual dates with projected dates are little complicated Recommendations to others considering the product definitely What business problems are you solving with the product? What benefits have you realized? its a ...

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A

Anonymous

10/04/16

4 out of 5

Great Collaboration Tool

What do you like best? Ease of use, can quickly add other team members to the tool and share work. What do you dislike? Systems integration, its very slow when adding it to other systems What business problems are you solving with the product? What benefits have you realized? working with multiple teams globaly

A

Anonymous

10/04/16

4 out of 5

We love Smartsheet!

What do you like best? My team loves the flexibility, and adaptability. Our primary use for this product is project management, but we can also use it for budgeting, reports, and resource management. What do you dislike? The software's appearance could use a refresh. I've found that, particularly when training new hires, their onboarding process is a little troublesome due to the non-intuitive design. What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

10/04/16

5 out of 5

good project mangement software

What do you like best? Flexibility and easy of use . Good for team work and also the locking features What do you dislike? Right now nothing to dislike almost like and use it everywhere Recommendations to others considering the product will recommen everyone for collaboration and project management What business problems are you solving with the product? What benefits have you realized? Design solution on salesforce platform for sales , services and communities

A

Anonymous

10/04/16

5 out of 5

great!

What do you like best? easy to use! easy interface. ilike it! it is great! What do you dislike? I am not sure how secure it is. We are careful about what we put out there. What business problems are you solving with the product? What benefits have you realized? collaboaration

A

Anonymous

10/04/16

5 out of 5

Gant Charts that aren't boring

What do you like best? Very easy to use and very to share with others What do you dislike? User experience was very microsoft project-esque Recommendations to others considering the product Use the free trial for a bit What business problems are you solving with the product? What benefits have you realized? An easier way to provide my team's access to project plans and where we are in the process

A

Anonymous

08/15/16

0 out of 5

Overprices for the services that make this product useful

What do you like best? Buyer beware...man these guys boost about having 80,000 users?! For the cost they charge to actually use and benefit from their service you could create your own functioning excel sheets or web based platform. This is just a note for those who don't enjoy being robbed or overpaying for a service from a fly-by-night company. What do you dislike? The cost and breakdown of the 3 options...they need to do a better job at making their better services available for ...

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A

Anonymous

08/09/16

4 out of 5

Good program

What do you like best? It is useful for multiple uses-scheduling, reviews, etc. What do you dislike? Not that many different options to use. Recommendations to others considering the product Good for schedules, quality assurance purposes, and many data layouts What business problems are you solving with the product? What benefits have you realized? Scheduling, Quality assurance

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].