Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

An excellent tool for project tracking, and sharing collaborative data

What do you like best? Inexpensive, easy to use and set up. None of the headaches of trying to share Excel files on a server What do you dislike? Sometimes the administration can be a bit tricky. Recommendations to others considering the product A simple, inexpensive collaboration tool. Pretty easy to set up and use. What business problems are you solving with the product? What benefits have you realized? We have used this tool to track several large IT testing projects, and ...

Smart Sheet review

What do you like best? Smart sheet is ridiculously easy to set up and a highly intuitive project management software. It has changed the way I can manage projects with my clients, each with multiple teams all doing different tasks. It allows sharing and also just as important a central viewing area for the project. I can set a visible project (but not editable for my clients to review at a glance as after 200emails of ever changing details it is nice to see an analog view of the progress. ...

Great for Spreadsheet Lovers

What do you like best? Sheets are relatively easy to set up, and there are a lot of good templates to choose from. I also really like the easy form creation. What do you dislike? t's not the sexiest tool on the block, and even with a the in-sheet functionality, some projects en up being overwhelming all on one scrolling page of cells. It can be difficult to track a single project in one sheet, if there are different types of tasks. Recommendations to others considering the product ...

Great product

What do you like best? When attempting to make a cell reference a different spreadsheet file altogether, it is easy for links to get broken when moving the file around. Smartsheets eliminates the headache of this and is otherwise extremely similar to Excel What do you dislike? When spreadsheets get large, it takes a very long time to load. What business problems are you solving with the product? What benefits have you realized? Currently we are using this as our CRM which has its ...

Basic, easy to use, great for newbies

What do you like best? Smartsheet has just enough functionality without being too hard to deal with like some other project management tools. What do you dislike? i can't think of anything. It does exactly what we want it to. What business problems are you solving with the product? What benefits have you realized? We are able to share projects with team members so everyone can see tasks, due dates and dependencies.

Smartsheet review

What do you like best? The UI is great, and it syncs flawlessly so that i can see the most up to date content modified by my colleagues. What do you dislike? I dislike how the save button is very small and positioned on the left top corner. Recommendations to others considering the product Smartsheet is very easy to use and versatile. It helps you organize project plan, share schedule, etc. What business problems are you solving with the product? What benefits have you realized? ...

I Love Smartsheet

What do you like best? The ability to make timelines and export Gantt charts. What do you dislike? It is difficult for others, non-affiliated with the project, to make edits. Recommendations to others considering the product It is easy to use. The software trials are also very helpful. What business problems are you solving with the product? What benefits have you realized? As a project manager, I was having a difficult exporting Gantt charts using non-Smartsheet software. I ...

Easy to use, organized day after day.

What do you like best? Smartsheet is an amazing program to keep up to date with timelines and create project sprints and manage the progress. I would highly recommend this tool for a someone or a company needing a easy to use time-management tool. You can attach files to each task or make comments, that appear great on report read outs of project status. What do you dislike? There's nothing at this time that I can list for dislike. What business problems are you solving with ...

SmartSheet novice

What do you like best? that everyone in the office uses it. easy to get to from every computer and tablet. What do you dislike? its not very intuitive compared to excel. we only have so many licenses so not everyone can create a new one. formatting the sheet is not very easy. Don't like the Cut/Paste options Recommendations to others considering the product Take a training, I missed the opportunity in the office but wish I knew more about it. What business problems are you ...

Good Substitute for MS Project

What do you like best? This product seems very similar to Microsoft Project - which offers a number of features for my Project Management needs. What do you dislike? I wish the product was slightly more intuitive. Recommendations to others considering the product Watch the training videos provided for a good sense of the product before using What business problems are you solving with the product? What benefits have you realized? we are utilizing this product to collaborate on ...