Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet was career altering

What do you like best? Ease of use is always the hardest part of software development. It's obvious that Smartsheet take special care in developing tools that are simple and intuitive to use. What do you dislike? Scrolling from left to right can be a little frustrating using Firefox since the scroll bars only appear when scrolling by mean of another input is done. Recommendations to others considering the product Try it first and I think you will see the benefits immediately! What ...

Smartsheet review

What do you like best? Smart sheet is great way for larger corporations with multiple departments to keep a very uniform document full of updates. I like how everybody is able to go in an edit and easily update the statuses of their projects. Being I work in the tech industry, it is very important to us because of agile development methods to always be in sync with one another and update the progress on our projects. What do you dislike? Smart sheet is not very user friendly. As ...

Easily accessible from anywhere

What do you like best? Easy file sharing, great for team collaboration. I love that Smartsheet is easily accessed from anywhere with an internet connection, making it very convenient for me to work from home, from anywhere in the world. What do you dislike? The application is often down for maintenance. What business problems are you solving with the product? What benefits have you realized? We use Smartsheet to share documents with colleagues in different time zones. It is also ...

Smartsheet Review

What do you like best? The ability to link to other sites and capture comments/modifications from all sites in real time What do you dislike? The notifications aren't always descriptive enough to determine exactly where actions are required Recommendations to others considering the product Try it out, you won't be disappointed What business problems are you solving with the product? What benefits have you realized? SmartSheet enables 3 of our sites to collaborate and contribute ...

Works if your type A

What do you like best? It shows how far along projects are, alerts you (When you set alarms What do you dislike? Just the fact that i'm not type a so i have no desire to check a list off What business problems are you solving with the product? What benefits have you realized? deligation, as well as an overall perspective on what is going on

Smart sheets are a great way to manage information. I particularly like these ease of web forms

What do you like best? The web form capabilities are great and easy to use. What do you dislike? I wish there were a few more notification options. What business problems are you solving with the product? What benefits have you realized? I have end users that need help creating test patients in our EMR. With the web form I was able to ask up front for all the data points I need without having to talk back and forth multiple times

Smartsheet for every account & project manager

What do you like best? It's quick and easy, I like that it allows you to share the schedule with others and set the level of viewing or edit mode. As well as download as a PDF in order to print it out. What do you dislike? That it isn't able to auto-save, this has ruined me when my internet just stops, or my computer fails, it doesn't go back to what it just had, it's all disappeared. What business problems are you solving with the product? What benefits have you realized? Time ...

Takes Spreadsheet Sharing to the Next Level

What do you like best? It's a little more sophisticated than a Google Doc- easy to share and have multiple work in. What do you dislike? The email notifications I received right after I signed up were a little excessive. What business problems are you solving with the product? What benefits have you realized? I think Smartsheet is easier to use than a Google Doc, and provides more opportunity for team collaboration.

Great High Level View of Projects

What do you like best? I personally enjoy the ability to see all open projects at once and keep tabs on what is happening company wide. What do you dislike? It is harder to use and initially set up than other project management software. It has a lot of features that are not entirely intuitive to use at first. Recommendations to others considering the product Know that Smartsheet is an online Excel document that has baked in shareability. There might be other products that suit your ...

Smartsheet for Content Workflow Management

What do you like best? Ability to get very granular with customization What do you dislike? Aesthetics + cannot integrate with team's workflow What business problems are you solving with the product? What benefits have you realized? Content workflow management solved within SS. Cannot integrate this workflow with the rest of the marketing team - has to be separated.