Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Program Management Supervisor Using Smarsheet

What do you like best? I like how it's set-up in a similar fashion to Excel. It also has the cascading functionality by using predecessors that makes it easy to update linear schedules. What do you dislike? It's difficult to create multi-tiered/layered schedules. It's not intuitive for our creative team to use, therefore they don't use it. It offers very little schedule building flexibility. What business problems are you solving with the product? What benefits have you realized? We ...

Smart and helpful

What do you like best? I like the collaboration options and ease of use. What do you dislike? Limited functionality in sheets. Would like more flexibility. What business problems are you solving with the product? What benefits have you realized? Tracking work, information and time

Good, basic, solid experience

What do you like best? It's well organized and there is plenty of room to make smaller organizational details. Easy and self-explanatory to use. Does all the basic functions you would want What do you dislike? Could be a little simplier and less bulky, Takes quite a bit of time to set up initially but once set up it doesnt take too much to keep it up What business problems are you solving with the product? What benefits have you realized? Organizing the projects for the team, ...

Good app, but some drawbacks

What do you like best? Like the design of the gantt and work flow diagrams. It's by far the best app I have tried for those purposes. Also, it us relatively easy to jump right in and start using, as it is fairly intuitive and support articles are plentiful. Also many helpful starter solutions. What do you dislike? Hate that they only offer 10 sheets foe $15 per month. I pay $99 per year to use all resources of office 365 with no limitarions on it. For now i am using gannt sheets ...

Easy to learn budget organizer

What do you like best? It makes tracking budgets simple & easy. It also allows for multiple projects to be managed and shared on a single platform. What do you dislike? Sometimes sharing access is difficult and tracking changes can get annoying. Sometimes exporting data efficiently can be hard. Recommendations to others considering the product I cannot stress how user friendly this software is. It is easy to understand, and organizes data in a very aesthetically pleasing and simple ...

Smart Sheets has allowed us to create some great items for customers.

What do you like best? We use smart sheets to share items with customers. This help keep what we do internal and external separate. It also allows our customer to see some great information. What do you dislike? No lookup to other smartsheets. Other software has vlookup Recommendations to others considering the product None to mention What business problems are you solving with the product? What benefits have you realized? Separating internal and external documents.

Solid project management tool

What do you like best? The fact that it is cloud based. They offer a number of features and it constantly gets better everyday. Also you don't have to have licenses for each user, it can be just the admin/content creator. What do you dislike? I don't like that it is somewhat redundant to google sheets. Hard to pitch for people to use it if there is something the organization already has that they can get by with. Recommendations to others considering the product Simple to setup and ...

Love the ease to use and versatility

What do you like best? It is as easy to use as google docs but jam packed with all those neat features you get from Excel and MS Visio. What do you dislike? when you make an edit it overwrites for the whole team of users. this can be a problem if one person makes a mistake or overwrites someone elses data. What business problems are you solving with the product? What benefits have you realized? I've used this for event planning, project plans, budgeting, forecasting and team ...

A smart, flexible collaboration tool perfect for one or for many.

What do you like best? It's easy to use, integrates well with other systems, easily accessible, and is a solutions for a broad assortment of organizational, collaborational, and analytical needs. What do you dislike? Increasing & decreasing users licensed to use Smartsheet is difficult and requires accounting/billing adjustments. More flexibility with our team's size fluctuations is needed. Accessing new features is an additional cost. Recommendations to others considering the ...

Smartsheet is amazing!

What do you like best? How easy it is to use and the multiple funationalities that the sheet contains. What do you dislike? I think the software is easy to use and does everything that I need it to. What business problems are you solving with the product? What benefits have you realized? Tracking multiple requests from multiple clients.