Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheets

What do you like best? Smartsheets makes it easy to store and share data among colleagues and present real time deal progress with our clients. What do you dislike? Less powerful excel tool. Lacks ability to look up information across sheets and linking data is cumbersome. What business problems are you solving with the product? What benefits have you realized? We use Smartsheets across the organization for numerous different purposes. Smartsheets is especially good at improving ...

Great for OCD Organizers - Hard to Get Team Buy-In

What do you like best? I loved the ability to track changes by timeline, link to documents, leave comments, move projects and their timelines easily...so much. I've tried to set it up to show the ways we could collaborate easily with the platform, but we've always ended up sticking with good old faithful googledocs. What do you dislike? You definitely have to spend a bit of time organizing your thoughts, projects, and action items to start out. This is a good exercise to get your mind ...

Analysis

What do you like best? It has good functions for Analyzing data and creating graphs. What do you dislike? The tool has limitation. Not suitable for Adhoc and complex analysis. What business problems are you solving with the product? What benefits have you realized? Data analysis

Perfect tool for planning

What do you like best? Very useful to plan your schedule and assign tasks. What do you dislike? Export feature to excel could be improved. Gant. What business problems are you solving with the product? What benefits have you realized? create schedule/organize workflow

Smartsheet is a great mix between excel, sharepoint and cloud based collaboration software of your c

What do you like best? I really like how intuitive the UI is. If you think you can do something you can just try it. It is aesthetically pleasing to the eye and merges the best of Excel, Google Sheets and Sharepoint or other Collaboration software since you can add people and share the smartsheet with others who can change things themselves. What do you dislike? The training section could be more robust. I always have to search extensively to learn how to do something specific. ...

SmartSheet is amazing!

What do you like best? The ability to manage timelines and deliverables efficiently and effectively with clients - very user-friendly and clear to use. What do you dislike? Capacity for human error is high just like with any spreadsheet Recommendations to others considering the product None What business problems are you solving with the product? What benefits have you realized? Keeping clients on track with timelines. Clients also find it intuitive and enjoy the ability to track ...

Best Project Timeline Management Solution I've Seen

What do you like best? Simple, yet powerful. This is the type of product that we all strive to achieve, and the guys and Smartsheet seem to be achieving this goal. Not only that I can do even more than I can do with MS Project, it even works better, readily available on the Cloud for all my colleagues, customers and any stakeholder to see, edit and understand clearly. The vast number of features doesn't blind you as it is all well organized in a way that you see only what you need. What ...

Smartsheet

What do you like best? Smartsheet makes it easy for everyone on my team to individually and collectively manage our projects and monitor efficiency. It's easy to organize projects within projects as well. What do you dislike? Nothing comes to mind--right now I simply use it to track current and past projects. What business problems are you solving with the product? What benefits have you realized? We use it, in part, to help track revenue that our marketing team brings to our ...

easy way to manage many moving parts!

What do you like best? tracking progress/schedule updates on three week look ahead schedules. What do you dislike? some options are not incredibly user friendly - need additional guidance on how to work. What business problems are you solving with the product? What benefits have you realized? tracking multiple locations/phases of a project at once. Splitting the schedules side by side.

SmartSheet Review

What do you like best? I liked that several people could log in at the same time and see what each other is working on in real-time. I also liked how customizable everything was. What do you dislike? I did not like that it was just based on timelines and spreadsheets. There were no functionalities to actually help accomplish the tasks that were assigned. Recommendations to others considering the product Use this as a timeline and project planning tool in conjunction with other ...