Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Best for Estimates

What do you like best? I don't know if I could rightfully say that I like something "best" for Smartsheet, but more so that I dislike something the least. Smartsheet claims that one of its primary attractions is acting as a cloud-based solution for project management from estimates to timelines. Yes, it is cloud-based, and yes it can be used for project management on a handful of levels. That is the extent to which I am willing to say it has a "best" performance criteria. What do ...

Adequate for needs

What do you like best? works like excel, easy to use, collaboration is good. What do you dislike? can't link issues together, task assigning clunky. What business problems are you solving with the product? What benefits have you realized? Collaboration

SmartSheet is Fantastic for Collaboration & Information-Sharing

What do you like best? Super easy to use, intuitive and reliable. What do you dislike? Filtering and sorting are a bit cumbersome but totally workable. Recommendations to others considering the product SmartSheet is superior in many ways to Google Sheets because it allows attachments to be added. In some ways, Smartsheet combines Google Sheets and Google Drive into a single software package. I bet there are plenty of more ways to use it that I haven't even dreamt of just yet! What ...

Get Smarter with Smartsheet

What do you like best? Ability to share and extract work flow on projects of all levels of our organization. What do you dislike? Does not "play nice" with Internet Explorer. What business problems are you solving with the product? What benefits have you realized? Streamlined communication into central location saves time and produces better results.

More than just project schedules!

What do you like best? My primary reason for using Smartsheet is for project schedules. I love how easy it is to create and adjust new schedules based on templates that I've created. I love that you can share the schedules in many ways. I love having a color coded Gaant chart. I love using the forms function to collect data about new projects from my clients. I love that I can import scheduled into my Google calendar and easily see upcoming milestones. I love that I can put every aspect ...

Easy to use, completed project mgmt tool

What do you like best? Quick, simple yet robust web-based project management tool. Great collaboration options What do you dislike? Still requires manual touch points to keep tasks and projects current What business problems are you solving with the product? What benefits have you realized? Alleviates the need for client-installed complex project mgmt software. Enhances team engagement and collaboration for better executed projects.

I like using SmartSheet because it's real time.

What do you like best? What I like best about Smartsheet is that my colleagues and I can see each others changes immediately. This helps with not duplicating efforts and being on top of everything going on. What do you dislike? Smartsheet will lock you out sometimes for no reason. I've had trouble not being able to get back on for hours. What business problems are you solving with the product? What benefits have you realized? We are tracking our client's issues using Smartsheet, ...

Collaborative spreadsheet solution

What do you like best? You can share spreadsheet solutions amongst a group of assigned people and easily create web forms to gather data. What do you dislike? Limitations for responses to web form entries Recommendations to others considering the product NOt much this spreadsheet solution doesn't offer. Very detailed, very helpful. What business problems are you solving with the product? What benefits have you realized? better group communication / collaboration. Easy to share ...

Very good solution for small teams and local/regional/international colaboration and planning

What do you like best? Sharing and colaboration are 2 strongpoints of this application. Also time management/planning is well done. Mobile apps is a musthave. For some types of projects this is a perfect solution. What do you dislike? Not all projects and procedures can be described in a table. There is place to improwe web forms. History should be better. Price for a small team is much higher that some other solutions. Recommendations to others considering the product Several ...

Share data with your teams - FAST

What do you like best? What I like most about SmartSheet is how easy it is for team members to start using it. There's no training required. I just send a colleague a link, they log in and view the data, be it a list, report or some other view. It doesn't get any easier than this. There is no infrastructure required to maintain the data and no worries about running out of table or drive space. Probably the best reason I have for using this is that a smartsheet represents the ...