Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Great alternative to normal spreadsheets

What do you like best? Automating Collaborative Work, Team collaboration, ease to share information between the organization. Cloud based with great security. What do you dislike? While you can do some project mgt stuff it's not really built task management. Recommendations to others considering the product If you need collaboration software that uses the familiar, flexible power of the spreadsheet for project management consider looking at Smartsheet. What business problems are ...

Easy to use. Good for knowledge sharing

What do you like best? Good out of the box tool for project management and information Shari g. What do you dislike? Have to buy 3 licenses at one time at our current sales agreement. What business problems are you solving with the product? What benefits have you realized? Good for linking information from other sheets and updating info.

Intuitive / user friendly

What do you like best? Favorite feature is when you send staff a notification email, they can mark off that's it's done without them having to sign into smart sheets. What do you dislike? The interface is not as clean as googlesheets What business problems are you solving with the product? What benefits have you realized? Communication get a lost in emails of when certain tasks are complete, so Smartsheet did really good at getting confirmation from team when something is done, they ...

SmartSheet smart choice

What do you like best? Very easy to use, no training required to implement! Great way to manage work flow, tasks due, assign work, and complete projects that involve teams...actually great for personal office management too. We do not use for complex systems, but great for project management and task focused objectives. What do you dislike? The ease of use for our specific needs makes this a simple but effective tool. To have project ownership means the user has great access to ...

Its awesome - couldnt do without it

What do you like best? so versatile - use it for almost anything project related What do you dislike? lack of formulas - would be cool if it was like excel What business problems are you solving with the product? What benefits have you realized? Collaboration and planning

Excel on powerboosters

What do you like best? Similarly with excel is phenomenal.it takes no time to get familiarized What do you dislike? Not much that I dislike about this products. What business problems are you solving with the product? What benefits have you realized? Collaboration and project Management

An amazing system

What do you like best? I love the linking of sheets, the possibilities are endless. The system allows staff to collaborate all at the same time without the need for checking in and out of documents. You can send sections to non users, ask people for updates plus most of the functionality of excel. Brilliant system. What do you dislike? The only thing I would dislike is that importation of documents can't be done into templates. Recommendations to others considering the product Don't ...

Excellent alternative to Microsoft Project

What do you like best? I love that this product is on the cloud and that multiple people can work on it at the same time. It makes sharing data so easy! What do you dislike? I do not like that it is a monthly fee and that we have to continually explain the cost. Recommendations to others considering the product I would say to try it out and to watch the video tutorials, they make the change super easy and clarify anything you might not already know how to do or what to do. Also ...

Smartsheet Review

What do you like best? I love a lot of things about Smartsheet. One thing that I love is that every one in our team has access to Smartsheet can see updates as soon as they are made. We use Smartsheet in multiple departments of our company and it has helped streamline processes and communications. What do you dislike? The only thing I really dislike about smart sheet was that some times information would get over written because we had multiple people working in Smartsheet at any ...

Smartsheet is an easy-to-use spreadsheet tool.

What do you like best? I like that you can easily create spreadsheets, workflows, and Gantt charts with Smartsheets. You can set up email notifications so that Smartsheet alerts you whenever changes have been made to a sheet you are collaborating on, making managing your workflow more seamless. What do you dislike? For our purposes, Smartsheet has worked very well. It is limited in what it does, but it's essentially a cloud-based spreadsheet platform and it does its core functions ...