Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Efficent & Organized

What do you like best? Intuitive to all other MS products based on the UX What do you dislike? Some locked features that don't lend themselves to what you would expect of MS excel being the UX is similar Recommendations to others considering the product Consider all available products on the market in order to make a well-informed decision. What business problems are you solving with the product? What benefits have you realized? Organizing dept roster, time off schedule, ...

Solid for task management and delegation

What do you like best? It's just dead simp,e and easy to set up and use. Yo can choose from several layouts to manage your data, such as a grid view, calendar or card view. Sharing sheets is easy and intuitive. Too, you can create custom web forms that feed your sheets. This, in particular, has been most advantageous to me as it allows clients to submit requests with nothing lost in translation. What do you dislike? The card view can be greatly improved, particularly in how the view ...

Great Tool

What do you like best? Easy to use and collaborate with other team members! What do you dislike? There are some limitations to adding rows or having rows move after they are completed. Recommendations to others considering the product It is no Microsoft project but it it the perfect solution for PM's without being overly complicated! What business problems are you solving with the product? What benefits have you realized? Project timelines, laptop checkout, engineering and ...

Smartsheet - the great collaborator

What do you like best? Smartsheet is a great tool for collaborating on different aspects of a project or task. What do you dislike? There have been times when Smartsheet has issues as multiple people are accessing and updating the same artifact. Recommendations to others considering the product It would be beneficial if Smartsheet came up with a More robust way of dealing with multi-user contentions What business problems are you solving with the product? What benefits have you ...

Smartsheet review

What do you like best? I like how easy it is to mange multiple projects - from assigning tasks, to easily making updates, smartsheet functions like an excel spreadsheet but offers so much more! What do you dislike? There is a learning curve in order to make sure you are fully utilizing the tool to it's full potential. Depending on the size of your project team and the number of people you want to be using it, it may take some additional time/training to get everyone up to speed. What ...

Another Excel like program

What do you like best? It can share easily with other coworkers. Basically it is just another excel like program, but is on the cloud. It does have some extra features like to set deadline and email alert to people. What do you dislike? There is no auto save option, which sometime is good, but some time is a bad thing. Recommendations to others considering the product Maybe, I have not try other tools to keep track of projects, but I feel smartsheet can be better What business ...

The Trial Was Very Promising But I Stopped Using it and Forgot About It

What do you like best? I trialed Smartsheets' free edition roughly a couple of years ago when testing different platforms for project management solutions. What I liked the most about it was that it was a good alternative to Microsoft Project, at least at a low level; I could easily create gantt charts that could be shared with others online and I even used it for a couple of internal projects. In other words, I would call this Microsoft Project cloud edition, which I later found out ...

Smartsheet - Organization Made Simple

What do you like best? I use Smartsheet to track maintenance needs at my facility. I most enjoy the conditional formatting of the rows so I can easily see what has been outstanding for a short/long period of time. What do you dislike? Often my row numbers change when a task has been removed from the sheet. Because of this, the notifications of changes doesn't match the row numbers from the email to the sheet. Perhaps using an inventory number would work better. Recommendations to ...

Smartsheet is one of the best tools for collaboration and task reminders

What do you like best? Our office has used Smartsheet for several years and we keep finding more uses for it. Especially now that we use Office 365 and you can use as an add-on so you don't even need to leave Outlook and you can upload the email directly to a sheet. No more searching emails. You can even add the attachments in emails right to the sheet. But we do so much with this software. Even our clients benefit. We host soft openings that we send out email invitations through ...

Worth it

What do you like best? The flexibility within Smartsheet to use it for more than project management. (In addition to keeping my team's tasks on track, I've used the Gantt view for strategic planning. What do you dislike? The task reminders needs improving. All parent-task names are not included in the automated task reminders. I believe the immediate parent task is included but, for what I do, I need the ability to select how many parent-task names to include. What business problems ...