Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

A Hybrid of Excel and Project

What do you like best? The user interface has a good balance between simplicity and user control. It allows the user to control to the level that they want to and then compensates accordingly. It can provide a very simple user experience for someone who just wants something simple and straightforward but can also provide a lot of control for a user that needs customization or requires more power. I also appreciate the collaborative functions that are built into the program. What do ...

Use daily to share information across different locations in our company for inventory management.

What do you like best? I like that it is updated instantly and notifies other users viewing the sheet to refresh their page when a change is made. I like how it shows who is viewing the sheet so you know if you should make changes now or wait until later. What do you dislike? How easy it is to overwrite someone else's work. I also dislike the format of the column titles at the top of the spreadsheet. It is difficult to read the titles as they are often cut off. This may just be a ...

Robust project management tool

PROS & CONS What are the best aspects of this product? I like how easily I can collaborate with other members that are inside and outside of the company. I don’t have to email others or to send them docs, because this tool allows easy sharing features so we can share one sheet at a time, we can easily add or remove users. What aspects are problematic or could work better? To speak the truth, SS doesn’t offer high-quality dashboard report, it would be great if I could share with the ...

Easy to use, useful but limited in terms of format flexibility

What do you like best? How easy it is to use, reminds me of excel, easy to share with others. What do you dislike? How hard it is to 'real-time' collaborate on the sheet. You can't see what others are editing until they are finished and save it. But, if you make edits yourself and don't see theirs, it tends to be challenging to get things done through collaboration. You are better off 'taking turns'. Also, there is very limited format edits. There are different page set-ups, but you ...

The best Project Management program out there!

What do you like best? It is simple to use, great tutorials, clean interface and connectivity with other MS Office Programs. It also has a lot of functions. What do you dislike? I seriously can't thing of anything that I don't like about Smartsheet. This is simply the best that's out there. Recommendations to others considering the product Why would anyone use anything else other than Smartsheet? What business problems are you solving with the product? What benefits have you ...

Smartsheet

What do you like best? As a global organization, we can submit marketing requests from anywhere, anytime and all in one central repository. It it nice to be able to load images and files to each job line to ensure other receive the required files. What do you dislike? I find it hard to track timelines and getting a variety of different metrics. However this is probably a good way, I just have not found it. Recommendations to others considering the product Definitely do a demo ...

Nice Gantt Chart Option

What do you like best? The easiest method to Gantt chart with added dependencies and times. What do you dislike? Doesn't auto update when sharing with colleagues. You have to refresh your page so that they can see changes as they are made. What business problems are you solving with the product? What benefits have you realized? Gantt charting for upcoming projects.

Smartsheet for Project Management

What do you like best? The ability to share files with the rest of my team. What do you dislike? Slow saving times, lack of formulas or formatting like Excel, Recommendations to others considering the product I feel like there are other options available, like Google Spreadsheets, that are free and easier to use. This software is a bit confusing. What business problems are you solving with the product? What benefits have you realized? We wanted a tool that promotes sharing of ...

Smartsheet saves time.

What do you like best? This program helps save time by keeping the small stuff available and you get to put it right in. What do you dislike? Takes a little time to get used to it, then go. Recommendations to others considering the product Give it a chance. What business problems are you solving with the product? What benefits have you realized? It helps keep the information straight on all aspects. You can find what you need.

Robust and lightweight PM Software

What do you like best? It's remarkably easy to hit the ground running. The training and video suite of content is incredibly helpful and the support is great. What do you dislike? Nothing at all -- would highly recommend. Recommendations to others considering the product The free trial doesn't really stipulate how much it costs, so be careful. What business problems are you solving with the product? What benefits have you realized? Coordination across three divisions with for ...