Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Organization

What do you like best? Smart sheet definitely helps us with our day to day marketing planning. It allows us to plan our quote a ways. What do you dislike? I wish the interface itself was cleaner looking. What business problems are you solving with the product? What benefits have you realized? It helps us grade our events we have held so we do not hold a duplicate event that failed.

Good notification system and customization ability

What do you like best? I like that it functions with the simplicity of an excel sheet with the necessary add-ons of a collaboration tool. What do you dislike? Exporting the sheets can compromise formatting. What business problems are you solving with the product? What benefits have you realized? Immediate communication and to-do notifications for clients

I can't do my job without Smartsheet!

What do you like best? Smartsjeet is an essential tool for all the projects and tasks I have and keepong then organized. I love that I can easily categorize my work and set up alerts to ensure I do not miss deadlines. What do you dislike? I wish there were an option to insert between two rows and maintain the same formatting of the surrounding rows. What business problems are you solving with the product? What benefits have you realized? Time management, tracking projects, and ...

Project Management

What do you like best? I love that you can create spreadsheets just like an excel document, but also have co-workers collaborate and communicate throughout the spreadsheet while also attaching files and images needed. What do you dislike? The format of the program doesn't look as user friendly as it actually is. Recommendations to others considering the product Cleaning up the look of the program with more user-friendly instructions. Also including simpler layouts, some templates ...

Hojas de calculo que sirven para algo mas que sumar

What do you like best? Excelente herramienta para seguimiento de proyectos, permite llevar control de avance de tareas, asignarlas a distintas personas y saber si las terminaron o no. Las opciones de agregar comentarios y subir archivos son geniales, en mi opinión la mejor herramienta para control de proyectos que existe actualmente, What do you dislike? La opción de recibir alertas cuando se realizan actualizaciones es un poco confusa, las notificaciones muchas veces no se entienden ...

SmartSheet is user friendly software with great set of features

PROS & CONS What are the best aspects of this product? SmartSheet provides full set of tools for PM and it is really useful tool even for complex development projects. Thanks to its sharing and discussions features I’m able to keep great communication with all my team members and key resources during the project. With Conditional Formatting you’ll get Customized WBS and Update Requests so you can stay on top of all delayed tasks and resources. What aspects are problematic or could ...

Smart"sheet

What do you like best? The home buttons on the left side are nice, icons make sense and make it easy to figure out what you're trying to do. What do you dislike? My group is having a hard time getting notices. Seems like Workforce and Basecamp have a better system for emailing who it needs to go to. Smart sheet could improve on that. Recommendations to others considering the product Direct email communications and being able to select the individuals you want to send it to and not ...

Love this product!

What do you like best? Excellent reporting opportunities, collaboration is fantastic, capability to create sites. Fairly easy to use, there are many public forums dedicated to answering questions along with the SmartSheet Community forum. Great interface with other products, Excel, Outlook Etc. Ability to collaborate with colleagues even if they are not licensed users. Pretty much all the functionality of Excel and MORE! It really makes the conditional formatting a heck of a lot easier! ...

A Hybrid of Excel and Project

What do you like best? The user interface has a good balance between simplicity and user control. It allows the user to control to the level that they want to and then compensates accordingly. It can provide a very simple user experience for someone who just wants something simple and straightforward but can also provide a lot of control for a user that needs customization or requires more power. I also appreciate the collaborative functions that are built into the program. What do ...

Great for sharing

What do you like best? The online aspects - there's no need to download, all changes may be completed right there in Smartsheet, simply save/refresh if you are on a call with a client to share changes. What do you dislike? We use this for timelines, and there is not really a lockdown, or way to see when changes have been made. For example, if client signs off on timeline, then I change a date, they have no way of knowing it is not the same as when they signed off. Audit fields would be ...