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9.8

Spot Score

Smartsheet - Project Management Software

Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.1

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Starts from $9/month when yearly

Smartsheet Reviews & Ratings

4.1

Very Good

Based on 8464 ratings & 2414 reviews

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terible

(18)

Expert's Review

Smartsheet has firmly established itself as a dynamic and versatile project management tool, praised extensively for its ability to simplify and enhance workflows across diverse industries. Its intuitive interface, reminiscent of traditional spreadsheets yet far more powerful, offers users seamless data centralization, resource planning, and collaboration ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 1871-1880 out of 2414

10/03/17

4.5 out of 5

Smartsheets makes things happen

What do you like best? Instantly recognizable and this translates into quick adoption. Smartsheet is intuitive from the start. Sure, it has depth which takes some time to learn - either through self study or better through a college or from Smartsheet trainers themselves, but once you get learn what this solution can do for teams it is very hard to go back to other, similar tools. The strongest aspect is collaboration with one or many on a team or project almost instantly. The ability ...

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10/03/17

4.5 out of 5

Great application

What do you like best? Very user friendly and easy to manage, update and share data with other users. What do you dislike? At this moment in time I don't have anything negative to add What business problems are you solving with the product? What benefits have you realized? My company uses this to report progress on the side of Project Management

10/03/17

4 out of 5

Solid App For Ad-Hoc Project Planning

What do you like best? I enjoy using this for quick and dirty ad-hoc timeline setup. It is aesthetically appealing and allows for smaller project and product roadmap creation cleanly and carefully. As well, we can very easily ensure that all is forecasted and managed without issue. The largest need we had for this was resource forecasting, and the use of the software for "what-if" scenarios was phenomenal. We would love to use this more; however, the difficulty of initial project setup ...

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10/03/17

4 out of 5

Great Project Management Tool

What do you like best? I like how easy it is to get started with Smartsheet. It is a spreadsheet, which is familiar for many people. What do you dislike? I own a small business and they do not offer a plan to fit my needs. There is a plan for 1-person and then 3-people but not for 2-people. Also, I feel the price is a bit much. What business problems are you solving with the product? What benefits have you realized? Since I own a small a business, I contract out a lot of my tasks. ...

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10/03/17

4 out of 5

Good work management platform

What do you like best? It’s super convenient to use, and also allows cross platform sharing What do you dislike? It gets slow sometimes. But also fixes itself quickly. Recommendations to others considering the product Worth it. What business problems are you solving with the product? What benefits have you realized? We are able to use it for work management and collaborating between teams

10/03/17

3 out of 5

Organizational Tool

What do you like best? I like the ease of use of this product, and the ability to personalize the options and make it what you want. What do you dislike? The price - honestly, it is too expensive for what I need it for. Recommendations to others considering the product It is a bit pricey, but if you use it daily and are able to take the time to conform it to what you need, I think it is a good tool What business problems are you solving with the product? What benefits have you ...

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10/03/17

2.5 out of 5

similar to excel

What do you like best? I like it because I don't need to install excel on my computer since this is web based. beside the basic excel sheet functions, It has project management functions builtin to it, which can send notification and due date to people What do you dislike? The pricing for this is not free, and the sheet function is very basic. If it is not my company has an account I will probably not use it much. Recommendations to others considering the product I will say read ...

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10/03/17

2.5 out of 5

Smartsheet was difficult to use

What do you like best? I didn't really like this platform. It provided some useful features but overall hard to implement and not intuitive What do you dislike? I did not feel it was intuitive and there seemed to be a huge learning curve during implementation. not cell phone friendly. Recommendations to others considering the product I would definitely do a trial and make sure that everyone is aware it is not mobile phone friendly. What business problems are you solving with the ...

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10/03/17

1.5 out of 5

Similar to Google Docs and Excel

What do you like best? This program provides an adjustableformat that allows you to create a customized table for whatever data you may need, no matter how much. It is great for categorizing content. What do you dislike? It was difficult to manage versions with multiple users. The documetn became lengthy and repetitious and therefore very difficult to use. It was too easy to replicate tasks and assign them to different categories which made it difficult to truly track status and users ...

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10/03/17

1.5 out of 5

Easy to share but difficult to edit

What do you like best? I like that multiple user can have access to the smart sheet. What do you dislike? It is not as user friendly as Microsoft Project Recommendations to others considering the product If you are fluent in Microsoft Project - do not make the switch What business problems are you solving with the product? What benefits have you realized? our sole use is for scheduling purposes.