Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Collaboration and so much more!

What do you like best? Smartsheet is so easy to use! It's like working in Excel, but with many more features. The email alerts are excellent, and help us manage projects with many stakeholders easily. It keeps all project feedback in one place. What do you dislike? The email alerts should be more customizable. There are some things that could be removed to help the emails come through more clearly. Recommendations to others considering the product It's a great collaboration and ...

Collaborative Excel

What do you like best? You can see changes happening in real time. What do you dislike? There is a slight lag and google docs can do the same thing What business problems are you solving with the product? What benefits have you realized? Organizing and being able to see who has what project and the managers in charge

major improvements

What do you like best? love how flexible this is, it's easier to create team work plans that in google sheets What do you dislike? rough learning curve, needs to be more aesthetically pleasing to compete with asana What business problems are you solving with the product? What benefits have you realized? difficult to sync with other programs

Excel +++

What do you like best? I like that you can collaborate, build forms for people to complete and export the data. I also like that the sorting and filtering features What do you dislike? the screen can sometimes get to full/hard to navigate depending on how you set up your sheet. What business problems are you solving with the product? What benefits have you realized? Collaborating and collecting data

Perfect

What do you like best? Cross-Project Resource Views, Cross-sheet search What do you dislike? it does not have graph or charts to upload. Recommendations to others considering the product Use it! It's wonderful! You will not be disappointed What business problems are you solving with the product? What benefits have you realized? I am able to do different things that I was not able to on Excel

Great Product for Collaboration

What do you like best? Love the fact that you can jump right in and start using Smartsheet quickly and the excellent training videos available. Also like that I don't have to purchase a license for each user if they only need to view and update documents. What do you dislike? Haven't found much to complain about. The home screen could be improved. Recommendations to others considering the product I recommend. Try the training videos. What business problems are you solving with ...

A good online tool

What do you like best? It was very easy to have people remotely update their tasks What do you dislike? graphically not particularly attractive, something can be done to improve look and feel Recommendations to others considering the product It is very easy to contact the company and get any support you need to make a go-nogo decision. I recommend to contact them What business problems are you solving with the product? What benefits have you realized? We had an intense 6-month ...

Great to montior when many people are collaborating

What do you like best? Ease of setting up workflows/projects with links and dependencies, and the ability to re-order and filter views. Cuts down on paper. Excellent collaboration with other staff. Video workshops are readily available. What do you dislike? Not robust enough to use for resource management or process workflow. It also is not good for keeping track of documents that are apart of the project. Smartsheet can be very slow when it holds a lot of data. It can also be ...

Smartsheet for Project Management

What do you like best? Smartsheet is a great product for management, it's very easy to use! What do you dislike? Nothing comes to mind that I can say that I dislike about Smartsheet. Recommendations to others considering the product This is an easy product to implement and the end-user side is easy as well, this a good product! What business problems are you solving with the product? What benefits have you realized? Managing multiple projects, the ability to effectively manage ...

Smartsheet launch

What do you like best? Easy to use. User friendly to create and modify. Tons of communication capabilities like task assignments in the tool, interactions between assignees and project managers, etc.. Excellent visual display capabilities with dashboards and reporting. Easy to integrate with other IT systems. Very helpful and friendly staff to work with. Excellent support and self help tools. Easy work flow and approval setup. Great smartphone ready app for visibility and approvals. What ...