Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Start small and grow

What do you like best? Small cost to start using, and collaborators are free. Simple, but robust, many of the best basic features of Microsoft Project (Visio, making transition easy. Cloud-based and scalable. What do you dislike? Version archiving a little clunky, but manageable. Did not dive deeply in collaboartion features, but they are there to use if you need them. Recommendations to others considering the product Do the free trial. Full basic functionality from the get-go. ...

Smartsheets the PM tool

What do you like best? Very versitile, lots of options, easy to use, great collaborative tool. What do you dislike? There is learning curve. Although a couple of tutorials over you-tube might definetely help. Recommendations to others considering the product Start slow - and try to encorporate one or two projects. What business problems are you solving with the product? What benefits have you realized? Project Management and team collaboration. Centralize and controlled process ...

cloud based project/excel/ microsoft products all in one.

What do you like best? How it integrates well with other products What do you dislike? very basic and manual usage to entering information What business problems are you solving with the product? What benefits have you realized? it provides a collaberative cloud based project plan for all to use / view

Smartsheet

What do you like best? Program flexibility and customer service What do you dislike? It's a newer product so there are still some bugs to fix and features to add. Recommendations to others considering the product GREAT product. Their onsite training is amazing and if you have any questions on how to do something, they are very helpful. What business problems are you solving with the product? What benefits have you realized? Project management, review forms, expense sheets.

Smartsheet Review

What do you like best? In smartsheet application i like the most is Notifications on tasks assigned , restricted access to sheet , filtering based on different criteria What do you dislike? there is lot of room for design improvements and i would Look and feel of application is something which needs improvement. Recommendations to others considering the product It would be great if people will give it a try , it is very helpful and great app for team collaboration purposes What ...

Smartsheet is good way to collaborate

What do you like best? Flexibility to use Smartsheet API's for dashboards/Reports etc. What do you dislike? Email integration is poor and can not do as good as its competitors. What business problems are you solving with the product? What benefits have you realized? It is scalable, efficient, fast and unlimited customization are amazing.

Great and very helpful product

PROS & CONS What are the best aspects of this product? Smartsheet provides you with great features, and you can share your projects, tasks and ideas with everyone. It’s definitely better than Excel, because it is web-based and it is updated automatically and online. We are allowed to share and keep track of project progress, CRM, Gantt charts, and other tasks with everyone. What aspects are problematic or could work better? I don’t have nothing to dislike. What specific problems ...

Software that needs to be updated.

What do you like best? I like the ability to share with multiple coworkers a connected workload that requires productivity, accountability, and transparency. What do you dislike? The software is in desperate need of an upgrade! Right now, it looks like something stuck in the '90s, and it can be confusing to navigate without proper and in-depth training. Recommendations to others considering the product I'd consider looking at other software that's more updated and easier to use. ...

NICE EXPERIENCE

What do you like best? i CAN ACCESS AND UPGRADE my project report irrespective of the place i am in.The application makes easy to recollect where I left.And attachments can also be send easily.The best thing it keep my data in a well managed form and it is easy to retrieve from it. What do you dislike? The application is really good but I didn't like the User Interface that much Recommendations to others considering the product The application is good but I think you should work on ...

Great Tool for What It is Meant to Do

What do you like best? Easy to customize to my needs for formatting, permissions, notifications, and more. What do you dislike? Easy to forget that is not meant to be a full spreadsheet program and it lacks some of that functionality. Recommendations to others considering the product Great project management tool with ability to do a lot more. What business problems are you solving with the product? What benefits have you realized? We use SmartSheet for numerous business problems ...