Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet for Architectural Project Management

What do you like best? I like that we can create task assignments and link them to a checklist and assign them to a person on the team. We can also set the duration of the task and much more. We use smartsheet for many project management/QA/QC tasks as well as our design basis of design, etc. What do you dislike? That you can't copy/paste in images to cells and editing the Kanban cards is klunky. Also the app for ipad is pitiful. Recommendations to others considering the product If ...

Good mid-range project planning tool

What do you like best? Easy to use interface; good formatting capabilities Ability to highlight milestones and format text for emphasis Ability to customize the look and feel to be branded to your companies' colors / branding What do you dislike? Coding required to set predecessors / dependencies. Smartsheet often gives an error with predecessors, but doesn't explain why or how to fix it. There's also not a great way to export/share the full gantt view (not just the list ...

Helpful platform for project management

What do you like best? Ability to publish sheets so that my clients can keep up to date on project status. Create shared work spaces and action items lists so that I can remind clients of outstanding items. What do you dislike? The dependencies can get a little wonky at times. I wish my company had chosen to have smartsheet integrated with salesforce because I find it to be duplicative to document things in both places. Recommendations to others considering the product Good tool for ...

GREAT, but definitely confusing at times

What do you like best? I like the fact that everything is in one place and multiple collaborators can contribute and be informed of exactly what was done within the project. What do you dislike? It can be confusing for new users, which means everyone needs training. However, there are a lot of articles and videos on the internet that can help you understand how to use the software. Recommendations to others considering the product This tool is great if you have a project manager ...

Smartsheet keeps you on track!

What do you like best? Smartsheet is great for sharing progress on a project with your colleagues, and there are different formats that you can choose to do so. I like how easy it is to update with new information, see what the latest edits are, and who is responsible for which activity. I also like the ability to color code the different tasks! What do you dislike? Initially the appearance was a little intimidating and not quite intuitive. But I appreciated how easy it was to fix ...

Our small office loves the ease and efficiency of Smartsheet

What do you like best? Easy to filter and view. Love the color coding What do you dislike? Cannot cut and paste rows with Ctrl V - it will not copy the data in the sub rows. You have to slowly drag rows to move them along with your data Recommendations to others considering the product More affordable than other programs, depending on what you need What business problems are you solving with the product? What benefits have you realized? Project Management tracking. Keeping up ...

Smartsheet

What do you like best? Smartsheet allows users to create project task lists. What do you dislike? I dislike that it does not automatically save changes. What business problems are you solving with the product? What benefits have you realized? I am able to organize my project tasks.

Smart Solutions via SmartSheet

What do you like best? Easy of set up and share. you dont need to be a data programmer to get solutions. What do you dislike? Overall I like it Sometimes the exporting of reports and printing formatting takes some juggling Recommendations to others considering the product template or "if this what then that" style formatting I have struggled with best practices What business problems are you solving with the product? What benefits have you realized? data collection from a ...

Smartsheet Review

What do you like best? Ability to share documents with a large number of people and team members. What do you dislike? The fact that it's web-based and relies on an Internet connection. What business problems are you solving with the product? What benefits have you realized? Implemented our new property management software with it.

Fantastic for task management

What do you like best? We particularly like the conditional formatting, the email alert facilities, personalisation of web forms and ability to assigns tasks to individuals. What do you dislike? There are limitations to how many rows you can add to a sheet which is there for loading speed purposes, but I do run out of rows occasionally. An archiving facility would be excellent. What business problems are you solving with the product? What benefits have you realized? We use ...