Smartsheet Reviews in November 2026: User Ratings, Pros & Cons

Wish I had known about Smart Sheet Before!

What do you like best? Very easy, intuitive to use, easy to format and change, easy to send notifications to let colleagues know when they have a task due What do you dislike? The formulas to do automatic updates seem a bit complicated. Recommendations to others considering the product If it passes your Infosec standards - go for it! It was far easier to use than I expected it would be. You can customize to meet your needs for your project, What business problems are you solving ...

Great and powerful tool that allows you to collaborate with your team members

PROS & CONS What are the best aspects of this product? SmartSheet is simple tool with intuitive design that it makes the whole work more fun and productive. This tool combines every best aspect of Microsoft Excel including the ability to create complex formulas with options to share collaborative parts of Google Spreadsheets. What aspects are problematic or could work better? This current version doesn’t support track duration in hours, I’m trying to enter a fraction like 5days=4 ...

Amazing Project management tool

What do you like best? I love how easy and functional this product is. It is similar to Microsoft Project but it is more accessible. You can share with the sheet with anyone regardless if they have a membership or not. I also like the reminders and notifications that get scheduled to email to me and other users. Also the gantr chart is a nice visual. What do you dislike? One thing that can be improved is sheet restriction. Current shared users can see everything in a sheet. It would ...

Good work flow smartsheet

What do you like best? Saving attachments and team collaboration. What do you dislike? Can't unhide specific columns, have to unhide all each time What business problems are you solving with the product? What benefits have you realized? Transparency with sponsor, repository for deliverables and correspondance

Project Management Tool

What do you like best? I like the different views you can use on a sheet. Kanban comes in handy for project management. What do you dislike? Limited features for the amount we are paying Recommendations to others considering the product Watch the tutorials and read the articles to help you learn about all features and functions. They are not very good about advertising all of the features that are included with the plans or showing you how to use the features. The tutorials have ...

Smartsheet for Architectural Project Management

What do you like best? I like that we can create task assignments and link them to a checklist and assign them to a person on the team. We can also set the duration of the task and much more. We use smartsheet for many project management/QA/QC tasks as well as our design basis of design, etc. What do you dislike? That you can't copy/paste in images to cells and editing the Kanban cards is klunky. Also the app for ipad is pitiful. Recommendations to others considering the product If ...

Smartsheet for project management

What do you like best? The learning curve is very short since its like excel on steriods. Its easier to share sheets and create collaboration even with clients. What do you dislike? It would be nice it did a better job at resource management and planning. Hurts you can only assign one resource per task. Recommendations to others considering the product Check out the Putlook plugin. Amazing to update the comments with emails. What business problems are you solving with the product? ...

Marketing Manager

What do you like best? It's easy to use the platform and understand for non technical people! What do you dislike? There is a lag time when updating and refreshing. Would like for things to be real time. Recommendations to others considering the product make response and reload time quicker! What business problems are you solving with the product? What benefits have you realized? easy, clear communication across a company

Good mid-range project planning tool

What do you like best? Easy to use interface; good formatting capabilities Ability to highlight milestones and format text for emphasis Ability to customize the look and feel to be branded to your companies' colors / branding What do you dislike? Coding required to set predecessors / dependencies. Smartsheet often gives an error with predecessors, but doesn't explain why or how to fix it. There's also not a great way to export/share the full gantt view (not just the list ...

Helpful platform for project management

What do you like best? Ability to publish sheets so that my clients can keep up to date on project status. Create shared work spaces and action items lists so that I can remind clients of outstanding items. What do you dislike? The dependencies can get a little wonky at times. I wish my company had chosen to have smartsheet integrated with salesforce because I find it to be duplicative to document things in both places. Recommendations to others considering the product Good tool for ...