Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Great and powerful tool that allows you to collaborate with your team members

PROS & CONS What are the best aspects of this product? SmartSheet is simple tool with intuitive design that it makes the whole work more fun and productive. This tool combines every best aspect of Microsoft Excel including the ability to create complex formulas with options to share collaborative parts of Google Spreadsheets. What aspects are problematic or could work better? This current version doesn’t support track duration in hours, I’m trying to enter a fraction like 5days=4 ...

Project Management Tool

What do you like best? I like the different views you can use on a sheet. Kanban comes in handy for project management. What do you dislike? Limited features for the amount we are paying Recommendations to others considering the product Watch the tutorials and read the articles to help you learn about all features and functions. They are not very good about advertising all of the features that are included with the plans or showing you how to use the features. The tutorials have ...

Good work flow smartsheet

What do you like best? Saving attachments and team collaboration. What do you dislike? Can't unhide specific columns, have to unhide all each time What business problems are you solving with the product? What benefits have you realized? Transparency with sponsor, repository for deliverables and correspondance

Amazing Project management tool

What do you like best? I love how easy and functional this product is. It is similar to Microsoft Project but it is more accessible. You can share with the sheet with anyone regardless if they have a membership or not. I also like the reminders and notifications that get scheduled to email to me and other users. Also the gantr chart is a nice visual. What do you dislike? One thing that can be improved is sheet restriction. Current shared users can see everything in a sheet. It would ...

Wish I had known about Smart Sheet Before!

What do you like best? Very easy, intuitive to use, easy to format and change, easy to send notifications to let colleagues know when they have a task due What do you dislike? The formulas to do automatic updates seem a bit complicated. Recommendations to others considering the product If it passes your Infosec standards - go for it! It was far easier to use than I expected it would be. You can customize to meet your needs for your project, What business problems are you solving ...

Marketing Manager

What do you like best? It's easy to use the platform and understand for non technical people! What do you dislike? There is a lag time when updating and refreshing. Would like for things to be real time. Recommendations to others considering the product make response and reload time quicker! What business problems are you solving with the product? What benefits have you realized? easy, clear communication across a company

Smartsheet - Sophisticated, Cloud-Based Project Management & More

What do you like best? Simple, intuitive, and easy to learn user interface - with lots of configuration available for advanced users What do you dislike? Nothing to dislike - I'm eager for Smartsheet to expand portfolio management and resource management capabilities! Recommendations to others considering the product This is what MS Project could have / should have been - take a close look, you'll like the features & capabilities What business problems are you solving with the ...

Works well for my needs

What do you like best? Much like MS project it tracks work plans and dependencies well. I like having easy access to my plan anywhere. What do you dislike? I do not have anything I dislike as I do not use the more complex functions. Our suites my needs just fine. What business problems are you solving with the product? What benefits have you realized? Much like any project plan application it helps keep multiple streams of work in order along with who is next on deck for next ...

Nice Features

What do you like best? I like that it has familiarity with Microsoft Excel. What do you dislike? The pricing model -- I don't like to be limited to the number of projects or sheets that I can use. What business problems are you solving with the product? What benefits have you realized? Used it primarily for time management and estimating.

Smartsheet for project management

What do you like best? The learning curve is very short since its like excel on steriods. Its easier to share sheets and create collaboration even with clients. What do you dislike? It would be nice it did a better job at resource management and planning. Hurts you can only assign one resource per task. Recommendations to others considering the product Check out the Putlook plugin. Amazing to update the comments with emails. What business problems are you solving with the product? ...