Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smart Sheet Review

What do you like best? Includes most of the features of Excel in an easier to share and collaborate format. What do you dislike? You can export information but cannot import into it. It does not give all functionality of Excel as you could get in a google excel document. Recommendations to others considering the product Trial the program before buying. What business problems are you solving with the product? What benefits have you realized? We use this between customers and our ...

Easy to use, great customer service

What do you like best? The Excel-like interface is easy to learn, which simplifies the onboarding process. What do you dislike? Wish the pivot app didn’t cost extra - the dashboard feature would be more useful if I could create charts and graphs. Recommendations to others considering the product Use the free trial, and watch the videos available to get an idea of all the possibilities. It is a simple yet powerful tool. What business problems are you solving with the product? ...

Great tool for organizing my business

PROS & CONS What are the best aspects of this product? Smartsheet helps me to organize my work and it is great tool to communicate with my team and taking care of all updates and project progresses. Because our work is to manage events across the US and Canada, this platform helps us to track all our payments, deliverables and commitments. It’s great tool because allows us to keep track of the projects, tasks and to share updates with my team. What aspects are problematic or could ...

Collaboration

What do you like best? Ability to share with others freely and collborate What do you dislike? setup is sometimes difficult but easy to use when setup What business problems are you solving with the product? What benefits have you realized? Collaborating with virtual teams

Good but Complex

What do you like best? The features are great. It was a very well functionally designed tracking tool What do you dislike? When I was using it, it had a very old look and was very complicated for some members of the team to use. Recommendations to others considering the product Give it a try, and make sure your entire team is on board to try to learn and utilize. This tool could be very useful. What business problems are you solving with the product? What benefits have you ...

Smartsheet is good for online sharing

What do you like best? I like that smart sheet is easy to organize and share with larger groups instantly. This has enabled my team to quickly be responsive when responding to questions from groups that are outside of the main project team. What do you dislike? setting up automated color schema and conditional items is harder than excel. On the upside Smartsheet is very responsive to questions and is always happy to assist when you call in. Salesforce API integrations are set up a ...

Smartsheet is the better excel

What do you like best? the color sorting for different categories What do you dislike? The printing feature is a little difficult to navigate What business problems are you solving with the product? What benefits have you realized? It helped better organize projects and keep everyone on the same page.

Smartsheet is fantastic

What do you like best? I love how easy it is to use Smartsheet and collaborate with colleagues on project management. It does everything I need it to without being cluttered with functionality and views that I don't need. What do you dislike? So far, there isn't anything that I dislike. What business problems are you solving with the product? What benefits have you realized? Project management and task tracking

Smartsheets

What do you like best? The ease at which to create timelines and templates to manage clients and projects consistently and efficiently. What do you dislike? Managing project timelines with various tracks makes setting up timing via predecessors difficult. What business problems are you solving with the product? What benefits have you realized? Managing projects for client is easy and efficient with Smartsheet.

Smartsheet

What do you like best? I like that it is a spreadsheet specifically engineered for project management. It is particularly useful in tracking projects that sometimes span over a year in their overall process. What do you dislike? I honestly can't think of anything that I dislike about Smartsheet at this point in time. After another year of use, I might come up with something. Recommendations to others considering the product This is an essential product for Project Management. What ...